Bad service

Bawas Furnishers 8 times I've been purchased from your online service and always when I get to Main Road to pick up my goods I always have to wait for the invoices to be send from your online service like last Saturday I had to wait 48 minutes to get the invoice from online service for my online order that's really bad service you guys need to pull up your socks at online service and offer better service to your customers as ranking from 1 to 10 our rank you guys a two very disappointed I am AND TODAY I AM BACK AT BAWAS LADYSMITH LAST SATURDAY I HAVE BUY I CONDERE 32 CM TV FROM BAWAS ONLY AND MONDAY I GAVE BACK THE TV BECAUSE THE FOOT OF THE TV WAS NOT THE FOOT OF THE TV AND TODAY I AM BACK AT BAWAS BECAUSE THE TV IS NOT WORKING AND I AM NOT HAPPY WITH THE ONLY SERVICE. I AM HAPPY WITH THE DISPATCH TEAM FOR ALWAYS HAVING A SMILE ON THE o THEIR FACE AND ALWAYS HELPFUL