Bad service

<p>HI < would like to complain about the service i got at reception yesterday, The lack of professionalism was appalling by the desk lady and whoever was sitting in the office.</p> <p>I won tickets for Nik Robinowitz for the 07.12.16 , i came to the desk and requested for my tickets however i didn't pronounce Rabinowitz correctly but Rabunowitz and could hear someone laughing in the back office and the desk lady smirking , on receiving my tickets i left and could hear them laugh out loud together , i didn't want to confront her cause i was with my Wife and cause Im a Christian but really i didn't appreciate that service and request her to be reprimanded as per your in-house disciplinary policy thanks</p> <p>Thanks for the bad service, i wont be coming to the Baxter again</p> <p> </p> <p>Also i complained to Leon van zyl on the 13.12.16 and no feedback has yet been recieved , i was referred to Jeremy after that as seen below and he refeered me someone else,  its the 20.01.17</p> <p> </p> <p> </p> <p>Dear Mr Fick</p> <p> </p> <p>Your compliant about Computicket box office staff at the Baxter Theatre Centre was forwarded to the operations Manager ( Carel Van Der Merwe) at Computicket’s Head office. I have copied him in on this e-mail so he can contact you directly</p> <p> </p> <p>Thank you.</p> <p> </p> <p>Regards</p> <p> </p> <p>Jeremy Blackburn</p> <p>Manager-Finance and Operations</p> <p>The Baxter Theatre Centre</p> <p> ********** 969</p> <p> <br />Disclaimer - University of Cape Town This e-mail is subject to UCT policies and e-mail disclaimer published on our website at http://www.uct.ac.za/about/ policies/emaildisclaimer/ or obtainable from +27 21 ********** . If this e-mail is not related to the business of UCT, it is sent by the sender in an individual capacity. Please report security incidents or abuse via ********** /> <br /> <br /> <br /> <br />Carel Van Der Merwe ********** />8:36 AM (43 minutes ago) <br /> <br /> <br /> <br />to me<br /> <br /> <br /> <br /> <br /> <br /> <br />Good Morning Mr Fick,</p> <p> </p> <p>I unfortunately did not receive any complaint form Baxter yet, You can send me the complaint in writing or your contact details and I will contact you shortly.</p> <p> </p> <p>Thanks</p> <p> </p> <p>Kind Regards,<br />Carel van der Merwe | Retail Team Leader Cape Town</p> <p>Computicket (Pty) Ltd<br />Address:  Cnr William Dabs & Old Paarl Rd, Brackenfell, 7560, Building Nr. 7</p> <p>Phone:     +2 ********** </p> <p>Fax:         +2 ********** </p> <p>Cell:          074  **********     </p> <p>Email:      ********** />Web:                       www.computicket.com                          </p> <p>Disclaimer:             http://online.computicket.com/ web/pdf/ ElectronicMailLegalNotice.pdf    </p> <p><br />www.computicketdeals.co.za</p> <p>Please remember when replying to all business emails to use our departmental email address.  This will ensure that all business emails are attended to.  <br />In order to ensure a professional service at all times, only written communication will be accepted.</p> <p><br /><br /></p> <p> </p> <p>Wow the service is just getting worst ..............</p> <p> </p> <p> </p>