Reception bad service

<p>HI < would like to complain about the service i got at reception yesterday, The lack of professionalism was appalling by the desk lady and whoever was sitting in the office.</p> <p>I won tickets for Nik Robinowitz for the 07.12.16 , i came to the desk and requested for my tickets however i didn't pronounce Rabinowitz correctly but Rabunowitz and could hear someone laughing in the back office and the desk lady smirking , on receiving my tickets i left and could hear them laugh out loud together , i didn't want to confront her cause i was with my Wife and cause Im a Christian but really i didn't appreciate that service and request her to be reprimanded as per your in-house disciplinary policy thanks</p> <p>Thanks for the bad service, i wont be coming to the Baxter again</p>