Baytriage
TrustIndex
0
Ranking
#1
in Media & Publishing
NPS Score
75
Recommended: Very Likely
Jun '25 - May '26
Baytriage has a TrustIndex of 0 out of 10 on Hellopeter, based on 14 reviews in the last 12 months. Hellopeter has tracked Baytriage across 30 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I am losing my mind now, I have ordered 2 sneakers for my kids after payment I have received zero communication from them. I have been sending messages with no response instead they are sending me emails with their specials while they are quiet about my order. If you can stay away from these guys they look like ****mers to me right now I am trying to open a case against them.
1 reviews | Active since Jan 2020
I am losing my mind now, I have ordered 2 sneakers for my kids after payment I have received zero communication from them. I have been sending messages with no response instead they are sending me emails with their specials while they are quiet about my order. If you can stay away from these guys they look like ****mers to me right now I am trying to open a case against them.
1 reviews | Active since Jan 2020
I would like to thank Ridwaan and Latifah for resolving our issue. I previously posted a horrible review. I’m greatful they came back to us and eventually sorted out the delivery. I would advise them to regularly update the colours they have available in stock. Maybe employ temp staff from Black Friday November as you clearly get quite busy. Thank you Ridwaan especially for providing much needed employment.
1 reviews | Active since Jan 2020
I would like to thank Ridwaan and Latifah for resolving our issue. I previously posted a horrible review. I’m greatful they came back to us and eventually sorted out the delivery. I would advise them to regularly update the colours they have available in stock. Maybe employ temp staff from Black Friday November as you clearly get quite busy. Thank you Ridwaan especially for providing much needed employment.
1 reviews | Active since Jan 2020
This company is a serious ****mer! This same person that gave them2 (5 star star reviews works with or for them!) We’ve been waiting close to 8-9 days with nonsensical answers from a person called Reedwan… “ We don’t have the logistics of timelines we are just sending out as many orders as we can everyday” … “ So anytime soon will be your turn” STAY AWAY FROM THESE ****** South Africans!
1 reviews | Active since Jan 2020
This company is a serious ****mer! This same person that gave them2 (5 star star reviews works with or for them!) We’ve been waiting close to 8-9 days with nonsensical answers from a person called Reedwan… “ We don’t have the logistics of timelines we are just sending out as many orders as we can everyday” … “ So anytime soon will be your turn” STAY AWAY FROM THESE ****** South Africans!
1 reviews | Active since Jan 2020
I'm absolutely loving my new kicks! The quality is off the charts - super comfy, sleek design, and built to last. Ordered them online and wow, fast delivery! Got them in 2 days flat.Highly recommend!
1 reviews | Active since Jan 2020
I'm absolutely loving my new kicks! The quality is off the charts - super comfy, sleek design, and built to last. Ordered them online and wow, fast delivery! Got them in 2 days flat.Highly recommend!
1 reviews | Active since Jan 2020
Baytriage is a complete disappointment to say the least. I odered myself some Nocta Glides and they arrived with no complications, but the problem with them they use cheap suppliers that dont even try to get the shoe right. The reflective part of the shoe is instead made of cheap plastic. I thought it was because it was hard to get the reflective material so I tried again. I got myself Timberland boots, I tried them on originally from the actual store and got my size but odered from Baytriage. The boots came and they're so tight and have a wierd shape nothing similar to the originals. They post videos of products that look nothing like what they'll send you. To summarise: Stay away, save yourself the money
1 reviews | Active since Jan 2020
Baytriage is a complete disappointment to say the least. I odered myself some Nocta Glides and they arrived with no complications, but the problem with them they use cheap suppliers that dont even try to get the shoe right. The reflective part of the shoe is instead made of cheap plastic. I thought it was because it was hard to get the reflective material so I tried again. I got myself Timberland boots, I tried them on originally from the actual store and got my size but odered from Baytriage. The boots came and they're so tight and have a wierd shape nothing similar to the originals. They post videos of products that look nothing like what they'll send you. To summarise: Stay away, save yourself the money
1 reviews | Active since Jan 2020
⭐️⭐️⭐️⭐️☆ I recently placed an order with Baytriage, but unfortunately the item I wanted was not available. Despite this, I was very impressed with the level of communication from the team. They reached out to me promptly, explained the situation clearly, and guided me through the available options for my order. The assistance I received was professional and helpful, which made the experience smooth even though I couldn’t get the item I initially wanted. I appreciate their customer service and will consider shopping with them again.
1 reviews | Active since Jan 2020
⭐️⭐️⭐️⭐️☆ I recently placed an order with Baytriage, but unfortunately the item I wanted was not available. Despite this, I was very impressed with the level of communication from the team. They reached out to me promptly, explained the situation clearly, and guided me through the available options for my order. The assistance I received was professional and helpful, which made the experience smooth even though I couldn’t get the item I initially wanted. I appreciate their customer service and will consider shopping with them again.
1 reviews | Active since Jan 2020
Placed an express order on 18/08/2025. the order only arrived on 22/08/2025. a whole week. What was the use of the express? The sneakers was not what was posted & i asked them if I can get a refund & i was being told that they do not give any refunds but will be happy to exchange which I agreed upon. My son needed that sneakers for his 16th birthday so i had to go and buy additional sneakers while I am waiting the exchange to take place. They promised to do the exchange asap but again, another week went by & still no exchange after I made a payment of R3700. Instead they told me that they are busy with orders that are going out....which means I have to wait until they feel like doing the exchange or maybe they just dont want to process anything because they got the money already. They dont keep me posted I have to keep on asking them when the exchange will be taking place. today is the 1st of Sept i text again the responded by saying Today i Monday will will notify you. They been saying that they will notify me. I am sorry but they are seriously starting to irritate me. I was planning on supporting these guys all the way buy the are very unprofessional. So be careful guys. My 1st time experience & it is horrible! Very disappointed. I followed up again on Monday 01/09/2025. I was being told the order is being "processed" .i was refered to a lady that goes by the name of Latifah. I gave her my order number & everything as discussed with one of the guys there. She told me that i can have the one pair of sneakers & the underwear where as I am suppose to receive 2 pairs of sneakers and the underwear. she said i must arrange the courier & I told her i paid over R240 for the express delivery already. She asked me why didn't I talk to her as if I knew. I told her that i was waiting Ridwaan gave me excuses prior to that. she apologised & told me after that they gor ****med by international shipment & is still busy recovering from that....yea right...she never got back to me until i had to text her today. she then told me she was involved in a car accident this morning i sympathized with her even. she told me to arrange a courier if they get it today I will receive my order tommorow. she then offered to book the courier telling me that that will collect today. she send me her capitec card that state her account number so I had to pay an additional R250 in her account. i asked her to change my address hence she requested the courier she gave me a shipment number and said call the courier guy she cant do anything bout it she doing order today just like i got pushed aside last week. after paying the R250in her account her mood changed and i made her aware of that she told me who is the client "'DONT EVEN START I AM DOING YOU A FAVOUR"" . i told her you been giving me al kinds of stories she even said sorry for telling you my stories you dont deserve them....the sarcasm towards the customer trying to act cute with me. she then starting giving me attitude and when i asked her a simple question " when will exchange be done" she didn't respond. R3590 later still nothing, plus attitude & excuses. i was looking forward on supporting these guys in future but its a BIG NO from me. Guys be very very careful. Ive had ENOUGH! I am not leaving it here though I am busy getting my lawyers to deal with this matter hence it is draining as a customer to go back & forth to receive the items that I was already paid for nearly 2 weeks ago & on top of that get disrespected & **** on.
1 reviews | Active since Jan 2020
Placed an express order on 18/08/2025. the order only arrived on 22/08/2025. a whole week. What was the use of the express? The sneakers was not what was posted & i asked them if I can get a refund & i was being told that they do not give any refunds but will be happy to exchange which I agreed upon. My son needed that sneakers for his 16th birthday so i had to go and buy additional sneakers while I am waiting the exchange to take place. They promised to do the exchange asap but again, another week went by & still no exchange after I made a payment of R3700. Instead they told me that they are busy with orders that are going out....which means I have to wait until they feel like doing the exchange or maybe they just dont want to process anything because they got the money already. They dont keep me posted I have to keep on asking them when the exchange will be taking place. today is the 1st of Sept i text again the responded by saying Today i Monday will will notify you. They been saying that they will notify me. I am sorry but they are seriously starting to irritate me. I was planning on supporting these guys all the way buy the are very unprofessional. So be careful guys. My 1st time experience & it is horrible! Very disappointed. I followed up again on Monday 01/09/2025. I was being told the order is being "processed" .i was refered to a lady that goes by the name of Latifah. I gave her my order number & everything as discussed with one of the guys there. She told me that i can have the one pair of sneakers & the underwear where as I am suppose to receive 2 pairs of sneakers and the underwear. she said i must arrange the courier & I told her i paid over R240 for the express delivery already. She asked me why didn't I talk to her as if I knew. I told her that i was waiting Ridwaan gave me excuses prior to that. she apologised & told me after that they gor ****med by international shipment & is still busy recovering from that....yea right...she never got back to me until i had to text her today. she then told me she was involved in a car accident this morning i sympathized with her even. she told me to arrange a courier if they get it today I will receive my order tommorow. she then offered to book the courier telling me that that will collect today. she send me her capitec card that state her account number so I had to pay an additional R250 in her account. i asked her to change my address hence she requested the courier she gave me a shipment number and said call the courier guy she cant do anything bout it she doing order today just like i got pushed aside last week. after paying the R250in her account her mood changed and i made her aware of that she told me who is the client "'DONT EVEN START I AM DOING YOU A FAVOUR"" . i told her you been giving me al kinds of stories she even said sorry for telling you my stories you dont deserve them....the sarcasm towards the customer trying to act cute with me. she then starting giving me attitude and when i asked her a simple question " when will exchange be done" she didn't respond. R3590 later still nothing, plus attitude & excuses. i was looking forward on supporting these guys in future but its a BIG NO from me. Guys be very very careful. Ive had ENOUGH! I am not leaving it here though I am busy getting my lawyers to deal with this matter hence it is draining as a customer to go back & forth to receive the items that I was already paid for nearly 2 weeks ago & on top of that get disrespected & **** on.
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