1 reviews | Active since Member
Unfortunately I have to give at least one star to Bean There. I bought a Hario coffee mill dome from them, which had a slight hairline crack in the bottom section when I bought it. I decided that it was no big deal and that I could live with it. Some months later I discovered that this crack had become a huge crack all the way through the side of the bottom section of the grinder. I contacted them because in my opinion this is a major default in the product and it should be replaced. They fiddled around for a week and eventually told me that their supplier had decided that the product should not be replaced. I find this to be absolutely disgraceful, on the side of Hario, Bean There and the supplier. Think twice before buying one of these grinders, especially from Bean There.