BREACH OF CONTRACT AND UNACCEPTABLE HARASSMENT

Breach of contract, ******* workplace harassment, and ************ by Zama and Portia (Bears Alberton North)

​I am writing this to publicly expose the shocking, predatory, and ******** behavior of Bears Alberton North—specifically their staff members, Zama and Portia.

​We entered into a hire purchase agreement for a refrigerator, with a legally binding contract explicitly stating that our account would be debited on the last day of the month.

​Bears flagrantly breached this contract by randomly debiting our account early on a public holiday. Because this unauthorized deduction stripped away the money we needed to survive until month-end, we had to reverse it. Bears promised to call us the next day to rectify their mistake. They never did.

​Instead of fixing their own administrative error, Zama and Portia resorted to disgusting ************ tactics. They tracked down my husband’s workplace—which is not even the delivery address on file—and rocked up with a repossession truck. They aggressively demanded an immediate cash payment of R700 and openly stated they would not leave his place of employment until he paid.

​The utter humiliation and defamation of character caused to my husband at his job because of Zama and Portia’s ****gish behavior is completely unacceptable. You do not breach a contract, fail to call a customer back, and then send a truck to ambush someone at their job to ****** cash for your own accounting failures.

​Be warned:

​Zama, Portia, and any other Bears staff are strictly banned from ever setting foot at my husband's workplace again. ​Any further workplace harassment or ******* threats of repossession without a valid court order will result in an immediate ******** case of harassment and a formal escalation to the National Credit Regulator (NCR).

​Bears management needs to contact us immediately with a formal apology for the actions of Zama and Portia, and confirmation that our contract terms will be strictly adhered to moving forward.