Do not use this business

Please stay as far away from Beautiful Structures as you can. I can't begin to tell you the angst that Daniel Carr caused me during our renovation process.

We ordered aluminium stacker doors, a big bay window and a door in October 2024. We paid a 60% deposit, which he explained was to cover the costs of all the material, which he promised would be delivered within 10 working days.

Daniel was very communicative for approximately one week post-payment, after which he began to ignore calls and messages, and when we did manage to reach him he assured us that everything was almost ready and that they were "just fitting locks and handles".

We sat with an open house - no doors and a gaping hole where a window should have been - for almost 4 weeks. Not only did this delay our project as we could not install floors or paint, but this also put us at a massive security risk. Daniel couldn't have been bothered about this though.

Finally after a somewhat harsh conversations, his team pitched up to site with just the stacker door frames - no glass inside, no handles, no locks. To top it all off, they didn't fit at all.

He then had the audacity to ask us for another draw down payment to go and purchase glass and bring the rest of the materials, citing that his team came to site and that this is standard procedure. We understandably refused, and told him that we will pay for the remainder of the project when all material is physically on site and the team is actually installing it all.

After that, he completely disappeared. We asked for a refund, to no avail. We had to hire another company to help us fix the badly fitting doors he supp****, install glass in them and then supply the remainder of the missing material.

This part of our project wound up costing us double what we had budgeted, which put us under immense financial strain.

We have since been contacted by multiple people claiming to have gone through the same experience - all of whom have been let down by Daniel and have unfinished work to try and fix themselves.

Please, don't put yourself through the stress of using this company. You will deeply regret it.