BA
Beckers Anthracite Heaters
Unclaimed Business
BA
Beckers Anthracite Heaters
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJC
Janet C
1 reviews | Active since Jan 2020
14 Jun 2022, 11:33
TERRIBLE SERVICE!
If I can give them 0 stars I would. Their customer service is TERRIBLE. We paid for delivery of our burner that we sent to them for a quote, they delivered it without all of the inside grates that went with it. We begged for months to get this delivered, after which they said we must collect it, as if it was our fault that they forgot to put the burner back together. After months of begging, being ignored and some more begging we finally received delivery today, but its not even half of what they still owe us and what is missing. This is a horrible organisation and I would suggest that you rather find alternatives that will definitely provide better service.
Helpful (0)
|Replies (0)JC
Janet C
1 reviews | Active since Jan 2020
14 Jun 2022, 11:33
TERRIBLE SERVICE!
If I can give them 0 stars I would. Their customer service is TERRIBLE. We paid for delivery of our burner that we sent to them for a quote, they delivered it without all of the inside grates that went with it. We begged for months to get this delivered, after which they said we must collect it, as if it was our fault that they forgot to put the burner back together. After months of begging, being ignored and some more begging we finally received delivery today, but its not even half of what they still owe us and what is missing. This is a horrible organisation and I would suggest that you rather find alternatives that will definitely provide better service.
0
Replies (0)VN
Vin N
1 reviews | Active since Jan 2020
17 May 2015, 09:23
Unmatched in Anthracite Heaters
We met with Mohamed at the Beckers plant in April 2013 after we decided that the best way to deal with our enquiry was to go visit the showroom. We had initially done the research and were satisfied that I could burn anthracite 24/7 seeing that we lived in a relatively cooler area throughout the year. Not only was Mr Mohammed friendly in his approach but you could tell that he had confidence in both his experience and the product he was selling. Our decision to purchase the system was made and the team came out and installed the fireplace in a day. Some time later and we can say unreservedly, that purchasing a Beckers heater was the best investment we have made in the home thus far. Bearing in mind the grade of anthracite that you purchase is good, we now go fairly undisturbed during the winters. Beckers also recommends the best suppliers of anthracite as buying from any supplier proves inconsistent with the fireplace. The system must be serviced annually by the company to ensure that it works as intended.
Helpful (0)
|Replies (0)VN
Vin N
1 reviews | Active since Jan 2020
17 May 2015, 09:23
Unmatched in Anthracite Heaters
We met with Mohamed at the Beckers plant in April 2013 after we decided that the best way to deal with our enquiry was to go visit the showroom. We had initially done the research and were satisfied that I could burn anthracite 24/7 seeing that we lived in a relatively cooler area throughout the year. Not only was Mr Mohammed friendly in his approach but you could tell that he had confidence in both his experience and the product he was selling. Our decision to purchase the system was made and the team came out and installed the fireplace in a day. Some time later and we can say unreservedly, that purchasing a Beckers heater was the best investment we have made in the home thus far. Bearing in mind the grade of anthracite that you purchase is good, we now go fairly undisturbed during the winters. Beckers also recommends the best suppliers of anthracite as buying from any supplier proves inconsistent with the fireplace. The system must be serviced annually by the company to ensure that it works as intended.
0
Replies (0)SR
Sonya R
1 reviews | Active since Jan 2020
13 Apr 2015, 13:14
Great service
Just want to let people know that I am delighted with the service from Becker's Heaters. At last I had no more smoke in my lounge during winter last year, as the job was thorougly carried out. The staff was extremely friendly and very competent. I am looking forward to having it redone this year.<br> Thank you Mohammed and Jane - please keep it up.
Helpful (0)
|Replies (0)SR
Sonya R
1 reviews | Active since Jan 2020
13 Apr 2015, 13:14
Great service
Just want to let people know that I am delighted with the service from Becker's Heaters. At last I had no more smoke in my lounge during winter last year, as the job was thorougly carried out. The staff was extremely friendly and very competent. I am looking forward to having it redone this year.<br> Thank you Mohammed and Jane - please keep it up.
0
Replies (0)