Bad store BED FACTORY ALBERTON CITY SHOP L39

I’m so disappointed by the service I’m getting from Godfrey the salesman, I bought a bed on the 26/02/2024 and it was delivered on a Saturday 02/03/2024. Ever since I started using the bed my body is always sore, the is a noise on a bed every time I do a movement.i called Godfrey nd complain about the bed he told me to put the mattress on a floor nd take another video, of which I failed to understand because when I sleep the mattress is not on floor is on the base. I responded to him nd told him I don’t have time to do all that because I did send him a video of the bed making noise, ever since then he doesn’t even bother to check or send ppl from factory to come investigate more about the bed nd now the bed is worse.