BEDMART ****MING CUSTOMERS

I have a layby at the store and this was my last month to pay. I have been visiting the store for the last 2 weeks and I always find their doors closed. There hasn't been communication sent out to inform us about what is happening. This place is a ****. Their company website has a contact number that leads us to some insurance company and the lady on the line says she always receives calls enquiring about BEDMART. Its either they refund me or they process my order.