Pathetic Service, NEVER USE THEY SERVICES

The worse service I've received and it's clear that the last option is to report them to the Ombudsman, I've numerously tried to contact them and resolve the matter professionally but they refuse to assist. Mind you one has paid for the product now when they have to repair it cause it's still within warrantee it's an issue about the factory if not the bakkie or the driver losing a family member and they can't pick up the caving mattress that has not even be bought more then a year from them.