BEDS AND ALL COMPANY CALLED ME A BROKE *****

Well, i was looking for a bed because my current bed is no longer comfortable and i have back problems. I got into the website and saw nice beds at BEDS AND ALL website, I tried to call the numbers provided on the website with no lick, they have a whatsapp option, i enterered all my details and the bed i wanted and requested a callback so that i can obviously speak to a human being with regards to their beds, then take it from there. Nothing happened i waited until today i get an insult from them when they sent me a whatsapp and i said I'm no longer interested in doing business with them because of poor service, They said to me they don't care about my business they have plenty orders, the statement that got me so upset is being called a BROKE *****. Someone must explain this