Will never recommend to friends and family

I am extremely not happy at all with the service at bedzone..... I was approved for credit.... I chose the bed only to find out there is no stock of the bed why was I not told before hand and I could have opted for another bed.... I call with my own airtime and WhatsApp the sales lady only for her to ignore as she has no say now regarding the availability of the bed my I need help asap I didn't want it to end here I know I am not purchasing the bed cash but value for money goes a long way of the bed ain't available give me options but not an option that I will be vetted again to damage my credit score bedzone vereeniging hear my cry