Beedybags Midrand Pathetic

The customer service received from Natalie, owner of this online WhatsApp business was pathetic. I together with many other ladies at our office orders shoes from her and they all have issues with her, what we order in terms of our shoe size she sends the incorrect sizes and refuses to make any exchanges, she makes up numerous excuses not to exchange yet the fault lies with her. My recent experience is that i am a size 5 and ordered a few pairs which i ordered a size 6 because of the cut, she then sends me a size 7 when i discovered i have the wrong size i asked her for an exchange and she refused and started making all sorts of accusations. It makes no sense in ordering a size 7 (two sizes bigger). So because I have whatsapp disappear earing messages, she looks for a fault and insisted i ordered a 7. She insists that she made no mistake and that she has no complaints yet i work in the same offices and all the other ladies have problems with her. This is shocking And absolutely pathetic service, she sends threatening's messages and is always rude and abrupt. Not only i have experienced her rude behavior but many ladies in our offices has complained about her. Most of her shoes are of poor quality and just wearing them on the first day it breaks. She still refuses to exchange. She is not an honest person and lies alot.