Beijing Honkon Technologies Co., Ltd
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I was a distributor of Beijing Honkon Technologies for many years. But almost all of their machines were problematic and the after sales is absolutely terrible. Recently I bought a board for a machine that was broken. It’s been 4 months since I complained that the board was faulty. Now they tell me the board is out of warranty and will not support me. I have bought over 40 machines and 30 of them have either arrived faulty or become faulty within the first 2-6 months. They have no quality control and their machines components keep changing every month - not complying with the CE certificates. I bought 6 machines one month and 2 the following month. The second batch - one machine was faulty but I could not swop boards between the first and second batch as they were different. Very frustrating. And now stuck with all these machines and cannot get any support. it has damaged my business reputation and I have many unhappy customers
1 reviews | Active since Jan 2020
I was a distributor of Beijing Honkon Technologies for many years. But almost all of their machines were problematic and the after sales is absolutely terrible. Recently I bought a board for a machine that was broken. It’s been 4 months since I complained that the board was faulty. Now they tell me the board is out of warranty and will not support me. I have bought over 40 machines and 30 of them have either arrived faulty or become faulty within the first 2-6 months. They have no quality control and their machines components keep changing every month - not complying with the CE certificates. I bought 6 machines one month and 2 the following month. The second batch - one machine was faulty but I could not swop boards between the first and second batch as they were different. Very frustrating. And now stuck with all these machines and cannot get any support. it has damaged my business reputation and I have many unhappy customers
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