Used Washing Machine Sold as New

I am highly disappointed with Beko reps in Hirsch's Centurion. I purchased 6 Beko appliances and after unboxing them, the washing machine looked like it has been used. There are visible traces of soap residue on the door and at the entrance of the machine and there are water-related rust-like blackish marks on the metal parts, clearly indicating prior exposure to moisture without proper drying. There are also visible marks and fingerprints on the inside of the door, further confirming that this machine has been previously used.

When I contacted Hirsch's, I was told that the machines that they have in the store are the same. They say they were testing the machines, but my question is, why didn't they clean the machines properly for the customer? Like, why do I have to start cleaning up the machine before using it, especially after paying so much money for it?

I'm so hurt because I really love Beko from what I have been told about it, which is why I bout all those appliances. It's said to be a good brand and I believe that but the problem is the reps and whoever is testing those machines.

And the person who was boxing that machine, why did he do it in that state?