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Active since Nov 2014
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23 reviews2 months ago
Used Washing Machine Sold as New
I am highly disappointed with Beko reps in Hirsch's Centurion. I purchased 6 Beko appliances and after unboxing them, the washing machine looked like it has been used. There are visible traces of soap residue on the door and at the entrance of the machine and there are water-related rust-like blackish marks on the metal parts, clearly indicating prior exposure to moisture without proper drying. There are also visible marks and fingerprints on the inside of the door, further confirming that this machine has been previously used. When I contacted Hirsch's, I was told that the machines that they have in the store are the same. They say they were testing the machines, but my question is, why didn't they clean the machines properly for the customer? Like, why do I have to start cleaning up the machine before using it, especially after paying so much money for it? I'm so hurt because I really love Beko from what I have been told about it, which is why I bout all those appliances. It's said to be a good brand and I believe that but the problem is the reps and whoever is testing those machines. And the person who was boxing that machine, why did he do it in that state?
0 replies
2 months ago
Poor communication and quality service🤦🏾♀️
I'm so frustrated with Web africa and to think that I once shared a good review about them really makes me sad. I haven't had any bad experience with them but now, I feel like they are letting me and most of their clients down with the poor service they are providing us with. It's been over a week now, since we've had normal internet connection and today we just don't have any internet connection. Whenever you WhatsApp them, you wait forever for an agent who never shows up. When you try the live chat, the agent just leaves the chat without even talking to you and they send you a message that they "have technical problems, please try again later." My issue is that I now don't even know where to escalate this matter and this is frustrating because I paid for fiber bt I don't have internet connection. So it means I paid for nothing
0 replies
5 months ago
Friendly staff and affordable epic products👌🏽
Everyone there was willing to assist us and they are all patient no matter how undecided you are. I was also helped by searching for products using SKUs, which made things easier for me to find my products online. I just love how friendly everyone is there
71 replies
6 months ago
Vumatel customer service 💯👌🏽tops
We are renovating at home and one of the builders cut off the cable by mistake when he was removing the tiles. The technicians arrived the following day around 8am and they fixed my problem in less than an hour. Mind you, the incident happened on a Friday and we had already thought that they would only be able to assist us on Monday🙆🏽♀️Thank you for bringing back the excitement of entertainment for me and my kids because we thought we were going to be bored for the weekend🤗Vumatel ke BOSS🙃Your customer service knocked the socks off my feet as I wasn't expecting such quick turnaround time🙌🏽
53 replies
13 months ago
Being treated unfairly for no reason
These attorneys know how to harass you when they want you to pay up for your debts to a point of even getting inside your bank account and give you your bank balance. When you have finally paid up, they don't even care to send you a paid up letter. You must call them and their lines have no network so you waste your airtime🙄they should give back the same energy they did when you were owing. In fact when you have paid up, you must be getting better treatment from them
0 replies
13 months ago
PC Builder/Syntech nonsense companies
I'm so disappointed in PC Builder aka Syntech. The people from this company have been playing me like a child and it's just so sad how they treat customers. It almost feels like it's a racial issue more than just people being lazy and not doing their jobs because everyone just didn't deliver what they have been saying to me Well, I bought 2 PC Builder PCs at Takealot and within 4 months the fans stopped working. When I contacted PC Builder I was told they don't deal with the public but Takealot has a warranty policy that says we must report our issues with the manufacturer/supplier of that product I then called again and the lady who answered the phone at Samrand branch was surprised that I was told that they don't deal with the public. I was then referred to Milan, who I thought would assist because he listened to my story and asked me to email him my details, and the address so that they can pick up the PCs I did just that and he never responded to me even the day that I stated for the pick up on email passed by. So I called them again and he said he missed my email and was referred to Jean Phillippe Burger🤦🏾♀️well I thought he would also help as we agreed that I would drop off the PC and that I should let them know when Well I did just that and again, my email was un attended to. My brother dropped off the PCs where the lady that he found told him that the PCs will be fixed and he can come collect them the following day. Ooh well, again, when he got there the lady wasn't at work and the PCs were not attended to. So I called Jean at Cape Town and guess what, he wasn't there but the guy who answered the phone promised to give the Samrand people my number saying they would call me when they are done and that they are busy with the PCs🤦🏾♀️ It's the next day now no one has called and mind you the fixing is just to replace fans🙄It's 2 PCs that were pricey and I don't even understand why do they treat me like this. They don't even consider the petrol that they wasted by telling my brother to come the next day when in fact they didn't even bother to fix the PCs. I no longer know who to talk to because they keep lying to me and pass me on to the next person as if they gave me the PCs for free. It's just disgusting how they operate and what will happen in the future because their PCs just gave problems in less than 6 months🤦🏾♀️ I'm so bored I really trusted PC Builder because they even claim to be the best bt yoh🙇🏽♀️
0 replies
15 months ago
The friendly and helpful Chistina Ndluli
Thank you, Christina Ndluli, for being so helpful with the issue that I had. In the process, I also learnt something that was not related to my software problem, and I appreciate your humbleness. MatheMagics is boss! The lessons in the software are easy to understand, and they are what's necessary for my kids. I also play around with some of the lessons, and it's so much fun! The best thing is that it will be passed on to other kids in the future as it has valid lessons. Thank you so much for introducing this software to us so that our children can do better at school!
0 replies
30 months ago
The best experience ever with De Broglio
I really appreciate Debroglio for handling my case with such professionalism and respect. The communication is forever number one as I was always kept up to date every step of the way and they always responded to my issues. I also enjoyed my medical expert appointments because I also received good advice as well. Thank you so much for your exceptional service and great results. I definitely recommend Debroglio and may you continue to strive and be of good assistance to those who need you.
0 replies
30 months ago
Disappointed with Capitec
I feel so disappointed with this bank that I have used for more than a decade. I lost my job in 2020 and I have a credit card with them. So this year, I could no longer pay for the credit card and I have been paying for unemployment insurance. I went to my branch and explained my story. I was given an email where I needed to submit my documents so that my insurance can cover me. It's been 5 months now and no one has ever bothered to respond to my email. I went back to the bank because they are still running a debit order and taking my R350 relief grant. I was told that my application was pending and they gave me contact details to customer services. When I talked to the credit card department I was told that my application was declined without any reason given to me. My R350 is still being taken for the credit card installment, sometimes my children's support grant (depending if I don't get paid the R350). I am still charged for umemployment insurance even when I no longer work. There's also this huge amount charged as interest on purchases and I don't even understand why because I don't make purchases on my credit card as there's zero balance. This is so unfair, if I had known I wouldn't have re**** on the unemployment insurance because it didn't help me at all. It would have been so appreciated if I had an explanation as to why my application was declined.
262 replies
30 months ago
Rain is a ****
I was using rain and since I lost my job I couldn't afford paying for it any longer. I tried contacting them multiple times and my phone wasn't picked up. There was also no option to cancel the sim card on the website or the app as it was greyed out. Now they say I owe R2500 and what confuses me is I haven't been using their wifi. What exactly am I owing because they have blocked me from using the internet? If I wasn't blocked I would understand but this is daylight *******. I'm now handed over for owing a service that I was blocked from using. Rain is a **** company and they hardly every solve issues that we have like their poor network issues. They are quick to tell you that you owe them when they provide poor services. They only care about you coming on board as a customer but once you have issues or want to cancel their contract they are nowhere to be found. Next thing you are billed for a service you were blocked from using and at that time, you are not even given an option to cancel their contract. This is absurd, total **** this company and I regret ever getting involved with them
262 replies
Review Distribution
5 Star
4 (17.391304347826086%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
10 (43.47826086956522%)
1 Star
9 (39.130434782608695%)