1 reviews | Active since Member
Bellavei must be the worst company I have ever dealt with. I purchased one unit of Nuviante Eyelash enhancer and supplied my credit card details. I was immediately billed for FOUR items. I immediately cancelled my order but it was too late as the money had already left my account. Despite several attempts to contact them and get a refund they just send emails thanking me for buying from them and saying that I will be receiving my consignment shortly. Nothing arrived and months later I am out of pocket and now they say that "the bank cannot refund me". I never bought the products from their bank! I bought from them and as such Bellavei should refund me. I have subsequently seen numerous posts from very dissatisfied customers and wish to warn people about them. If you purchase one item from them it automatically becomes FOUR! I wish I knew how to get a refund. Their so called customer support email informs me that my consignment left their " Unknown premises" and arrived in South Africa 3 days later....absolutely impossible. I asked for the name of the courier so that I could try to track my parcel but they said they don't use a courier ...They use a "USPS"....no idea what that is.....the parcel never gets sent! I just want to warn people to NOT BUY FROM BELLAVEI