Bellview Institute of Distance Learning
Claimed Business
Bellview Institute of Distance Learning
Claimed Business
96 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Bellview Institute of Distance Learning earns strong praise for its proactive student support and responsive communication. Customers consistently describe a caring, motivating environment with staff who regularly check in on progress. Teaching and Academic Support (4.3) and Administration, Registration & Communication (4.2) are standout areas, though concerns around results handling, refund processes, and limited exam venues surface as recurring friction points.
Top Strengths:
- •Teaching & Academic Support: Students consistently praise tutors by name for patience, availability, and genuine care. Regular check-in calls and Telegram group support create a motivating learning environment that helps distance learners stay on track.
Service Quality Ratings
MetricScoreIndustry AvgBest in Class
Performance(last 12 months):
TrustIndex
0
Ranking
#12
in Colleges & Universities
NPS Score
63
Recommended: Very Likely
Review Distribution
4.7|96 Reviews
May '25 - Apr '26
5(80.5%)
4(13.4%)
3(0%)
2(0%)
1(6.1%)
5(80.5%)
4(13.4%)
3(0%)
2(0%)
1(6.1%)
Recent reviews (96)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJB
Jerome B
1 reviews | Active since Jan 2020
16 Mar 2026, 10:42
Exceptional customer service
I just want to say thank you to Rashieda Felix that has been a lifesaver! She helped me create a catered schedule that fit my personal needs rather than just a 'one-size-fits-all' plan. Their guidance was instrumental in helping me stay focused on my educational goals and move toward an early graduation. They truly care about student success
Helpful (0)
|Replies (0)JB
Jerome B
1 reviews | Active since Jan 2020
16 Mar 2026, 10:42
Exceptional customer service
I just want to say thank you to Rashieda Felix that has been a lifesaver! She helped me create a catered schedule that fit my personal needs rather than just a 'one-size-fits-all' plan. Their guidance was instrumental in helping me stay focused on my educational goals and move toward an early graduation. They truly care about student success
0
Replies (0)BD
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Regoratile K
1 reviews | Active since Jan 2020
16 Feb 2026, 19:47
Incorrect information provided
When I equiried about what I want to do , I was informed that I will be able to do it . So then I registered afterwards I had to go apply for May / June examination at the Department of Education only to be told that the information provided by the school was incorrect, I would have to register at another institution. I then approached the school asking for a refund since January till now I have been turned in circles by this institution. Its better to look for a face to face or a different online institution if you value your education.
Helpful (0)
|Replies (0)RK
Regoratile K
1 reviews | Active since Jan 2020
16 Feb 2026, 19:47
Incorrect information provided
When I equiried about what I want to do , I was informed that I will be able to do it . So then I registered afterwards I had to go apply for May / June examination at the Department of Education only to be told that the information provided by the school was incorrect, I would have to register at another institution. I then approached the school asking for a refund since January till now I have been turned in circles by this institution. Its better to look for a face to face or a different online institution if you value your education.
0
Replies (0)SC
MM
Mpontsheng M
1 reviews | Active since Jan 2020
18 Jan 2026, 09:49
Bellview institute and skills academy
I have been waiting for my results for N5 and N6 they don't send me the results instead they send me the assignments results what am I gonna do with the assignments results, cause I can't apply with it, bellview I paid soo much for them to do this to me, am disappointed honestly I should have got my results by now all my exam results from N5 and N6 but instead they just waisting my time more cause I want to use those results, Skills Academy and bellview institute they disappoint me seriously.
Helpful (0)
|Replies (0)MM
Mpontsheng M
1 reviews | Active since Jan 2020
18 Jan 2026, 09:49
Bellview institute and skills academy
I have been waiting for my results for N5 and N6 they don't send me the results instead they send me the assignments results what am I gonna do with the assignments results, cause I can't apply with it, bellview I paid soo much for them to do this to me, am disappointed honestly I should have got my results by now all my exam results from N5 and N6 but instead they just waisting my time more cause I want to use those results, Skills Academy and bellview institute they disappoint me seriously.
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Replies (0)N
Nthabiseng
1 reviews | Active since Jan 2020
15 Jan 2026, 07:39
Great Learning Support Experience
The experience has been excellent, with consistent availability for assistance and prompt responses that support effective learning and query resolution.
Helpful (0)
|Replies (0)N
Nthabiseng
1 reviews | Active since Jan 2020
15 Jan 2026, 07:39
Great Learning Support Experience
The experience has been excellent, with consistent availability for assistance and prompt responses that support effective learning and query resolution.
0
Replies (0)EM
Edward M
1 reviews | Active since Jan 2020
14 Jan 2026, 13:37
Misleading enrolment process and delayed refund
I paid R790 from my FNB account to theirs for online matric tuition after being rushed to pay the same day due to a promotion. Only after payment was I informed that a study permit was required — this was never disclosed upfront. I immediately requested a refund. Despite it being an FNB-to-FNB payment, I was told I must wait 14 days for a refund so they can “verify” that the money reflected. This is unreasonable. During this period, they continued contacting my daughter to discuss course options, even though a refund was requested. When I escalated the issue, the supervisor was rude and disconnected the call. Very disappointing experience. Parents should ensure all requirements are confirmed in writing before making payment.
Helpful (0)
|Replies (0)EM
Edward M
1 reviews | Active since Jan 2020
14 Jan 2026, 13:37
Misleading enrolment process and delayed refund
I paid R790 from my FNB account to theirs for online matric tuition after being rushed to pay the same day due to a promotion. Only after payment was I informed that a study permit was required — this was never disclosed upfront. I immediately requested a refund. Despite it being an FNB-to-FNB payment, I was told I must wait 14 days for a refund so they can “verify” that the money reflected. This is unreasonable. During this period, they continued contacting my daughter to discuss course options, even though a refund was requested. When I escalated the issue, the supervisor was rude and disconnected the call. Very disappointing experience. Parents should ensure all requirements are confirmed in writing before making payment.
0
Replies (0)