Bellville Furniture **** of a business model

The MD Marlie Rossouw and salesperson Mario Mitchell is running a **** and a SHAM of a business. Having funded and prepaid our furniture order they managed to get it wrong. The couch looked cheaply made and delivered with the incorrect feet. We prepaid for a wingback chair that was never delivered. They "forgot" to 'manufacture' the chair. A refund was requested and never processed by Marlie, so they owe me money. Trying to contact management is only met with an abrasive WhatsApp message citing the POPIA Act and a lengthy T&Cs message "I cannot share contact details because...". Marlie treated my wife like a common ******** when trying to resolve the matter which resulted in a refund request. Mario **** about management not being on the premises when Marlie was actually hiding out in her office. We met all the terms and conditions of the sale, i.e. processed the deposits and made full payment when we had to start requesting delivery dates. Since mid October 2025 we are still waiting on our money for the wingback chair. Telephone calls are now met with silence.