Very disappointing experience

Our experience with Belmont Property Group has been extremely frustrating. The Estate Manager is impossible to reach — calls go unanswered and emails are ignored. It took ages and multiple follow-ups just to get our new tenants access to the complex system, and we’re still waiting for an extra gate remote that was requested back in July. Despite sending six follow-up emails, there has been no response at all. If this is the level of service for something as simple as a remote, I can only imagine how long it would take to resolve an insurance or maintenance issue. Communication and efficiency are key in property management — unfortunately, Belmont Property Group has shown neither. Very disappointing experience.