1 reviews | Active since Member
You guys should better train your security guards about courtesy. As I was driving on Saturday after paying for my parking ticket, I got a have a nice day but the boom didn't open. So after about 3 min of inactivity - (no guards in sight), I circled back to look for them so that they could assist. I was advised to proceed to the next exit and press the intercom button. So I did. I was answered by a very very rude lady (who goes by the name Nonhlanhla) who accused me of knocking down a cone and she littery ordered me to go and fix it if I wanted to leave. First of all, I am not a child to be ordered around in that fashion. Her tone was so degrading I felt so belittled by a security guard. And of course, because I wanted to leave, I had to oblige. No normal person will intentionally knock down a cone and expect to exit at that specific boom (because the cone is there for a reason). So for her to say "I saw you do it, now go back and fix it" was uncalled for, very rude, and unprofessional.