BM
Beras Motor Spares
Unclaimed Business
BM
Beras Motor Spares
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Beras Motor Spares
Beras Motor Spares has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Beras Motor Spares across 23 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBR
PM
Pearl M
1 reviews | Active since Jan 2020
21 May 2025, 10:47
BAD SERVICE SWEARING CUSTOMERS
Called Today If They Have Outer Cv Joint The Guy That Answered The Call Was So Rude Before I Could Even Finish What I Was Asking He Just Hanged Up The Phone. I Called Again And After Finishing What I Was Asking He Responded With “Hey *** Maan” Is This The Level Of Attitude You Give To Customers If You Do Not Want To Operate Why Don’t You Close Down The Shop Rather Than Swearing Customers
Helpful (0)
|Replies (0)PM
Pearl M
1 reviews | Active since Jan 2020
21 May 2025, 10:47
BAD SERVICE SWEARING CUSTOMERS
Called Today If They Have Outer Cv Joint The Guy That Answered The Call Was So Rude Before I Could Even Finish What I Was Asking He Just Hanged Up The Phone. I Called Again And After Finishing What I Was Asking He Responded With “Hey *** Maan” Is This The Level Of Attitude You Give To Customers If You Do Not Want To Operate Why Don’t You Close Down The Shop Rather Than Swearing Customers
0
Replies (0)AP
AW
Andrew W
1 reviews | Active since Jan 2020
14 Aug 2024, 12:47
Pathetic ****** company,just see who they mostly employ
they should learn to answer there phone calls ,there service level is appalling and although there pricing is rather good they have a do not care attitude ,i would prey the day comes when they go out of business as then they might catch a wake up ,they should just go back to where they come from
Helpful (0)
|Replies (0)AW
Andrew W
1 reviews | Active since Jan 2020
14 Aug 2024, 12:47
Pathetic ****** company,just see who they mostly employ
they should learn to answer there phone calls ,there service level is appalling and although there pricing is rather good they have a do not care attitude ,i would prey the day comes when they go out of business as then they might catch a wake up ,they should just go back to where they come from
0
Replies (0)GW
Gregory W
1 reviews | Active since Jan 2020
3 Aug 2024, 11:26
Disgusting service substandard auto parts bad policies on out of box failure parts if i could give no stars i would
I bought a spare part to repair the aged slave hy****ic clutch slave cylinder for my motor vehicle i bought the item for a fair price on 29 July 2024 and only had my mechanic come install it a few days later only to find the part was an out of box failure as it leaked the hy****ic fluid out on the cylinders seem. I tried calling beras spares 4 times on Friday 2 August 2024 the number rang until it eventually cut off . I decided to go to their premises on Sat 3 August 2024 to request a refund on the faulty part on arriving i was directed by one of the staff to report to returns for service when I arrived there nobody was at this dept to attend to customers you cannot enter as its gaurded by bars and painted metal panels . I could see the business personal walking past and greeted trying to get someone's attention and get service nobody cared to assist but continued walking past i went back to the chap who helped me initially and he advised me to go back and knock again and waited in vain again without being served i decided to go to the main service desk to ask why there was no service at the returns counter by this time i was hot under the collar and highly irritated by the poor service delivery. The staff behind the sales counter called out to the individual who should be at the returns counter prompting him to go and attend to customers. It was firstly not my duty to go looking for this person as he is employed there to perform his duties and he needed to be told that . When he arrived to attend to my matter it went South very quickly refusing me the right to request a refund on a defective out of box failure part he insisted it is policy that it be sent to the supplier for evaluation . I refused to accept his offer for numerous reasons he dissapeared never to return to his post again. Long story short i complained vehemently to another person who came there trying to correct me for my rude behavior and manner if speech it made no difference what i said he continued with refusing to refund me and pulled each thing i said apart and adamantly and repeatedly correcting me . His blatant refusal continued and insisted this defective part be returned to the supplier which could take up to 3 weeks for a result and pending this outcome i may or may not be refunded. By this time i was at boiling point . I asked him if he was here when I arrived and nobody was here to attend and how i was shunted from pillar to post he can go view it as there is a security camera . He excused himself only to return with my refund counted it out and bid me a farewell . Enough said i will never again buy a single item from Beras Auto Spares ever again . The service stinks and so do the staff
Helpful (0)
|Replies (0)GW
Gregory W
1 reviews | Active since Jan 2020
3 Aug 2024, 11:26
Disgusting service substandard auto parts bad policies on out of box failure parts if i could give no stars i would
I bought a spare part to repair the aged slave hy****ic clutch slave cylinder for my motor vehicle i bought the item for a fair price on 29 July 2024 and only had my mechanic come install it a few days later only to find the part was an out of box failure as it leaked the hy****ic fluid out on the cylinders seem. I tried calling beras spares 4 times on Friday 2 August 2024 the number rang until it eventually cut off . I decided to go to their premises on Sat 3 August 2024 to request a refund on the faulty part on arriving i was directed by one of the staff to report to returns for service when I arrived there nobody was at this dept to attend to customers you cannot enter as its gaurded by bars and painted metal panels . I could see the business personal walking past and greeted trying to get someone's attention and get service nobody cared to assist but continued walking past i went back to the chap who helped me initially and he advised me to go back and knock again and waited in vain again without being served i decided to go to the main service desk to ask why there was no service at the returns counter by this time i was hot under the collar and highly irritated by the poor service delivery. The staff behind the sales counter called out to the individual who should be at the returns counter prompting him to go and attend to customers. It was firstly not my duty to go looking for this person as he is employed there to perform his duties and he needed to be told that . When he arrived to attend to my matter it went South very quickly refusing me the right to request a refund on a defective out of box failure part he insisted it is policy that it be sent to the supplier for evaluation . I refused to accept his offer for numerous reasons he dissapeared never to return to his post again. Long story short i complained vehemently to another person who came there trying to correct me for my rude behavior and manner if speech it made no difference what i said he continued with refusing to refund me and pulled each thing i said apart and adamantly and repeatedly correcting me . His blatant refusal continued and insisted this defective part be returned to the supplier which could take up to 3 weeks for a result and pending this outcome i may or may not be refunded. By this time i was at boiling point . I asked him if he was here when I arrived and nobody was here to attend and how i was shunted from pillar to post he can go view it as there is a security camera . He excused himself only to return with my refund counted it out and bid me a farewell . Enough said i will never again buy a single item from Beras Auto Spares ever again . The service stinks and so do the staff
0
Replies (0)NT
Nthabiseng T
1 reviews | Active since Jan 2020
29 Jun 2024, 10:48
No respect for customers
Beras is running the business like a ****a shop.They close anytime they want . Today Saturday ,their business hours : they close @ 13:00 got there 12:20 , I joined qeue for collection as I odered on line and they decide to cut the line before we got into the shop. Their website says they close doors 15min before closing time. They treat customers like trash ,they have no respect for us their customer!
Helpful (0)
|Replies (0)NT
Nthabiseng T
1 reviews | Active since Jan 2020
29 Jun 2024, 10:48
No respect for customers
Beras is running the business like a ****a shop.They close anytime they want . Today Saturday ,their business hours : they close @ 13:00 got there 12:20 , I joined qeue for collection as I odered on line and they decide to cut the line before we got into the shop. Their website says they close doors 15min before closing time. They treat customers like trash ,they have no respect for us their customer!
0
Replies (0)ML
NM
Ncebakazi M
1 reviews | Active since Jan 2020
2 Mar 2024, 04:39
Awful service
Tuesday, the 27th I went to Beras Motor Spares in Alberton to look for Cylinder head for Renault Clio 4, the guy who was assisting me checked the system and confirmed that they don't have it but they'll order it and it will be available in 3 days. He asked me to take a seat while he's waiting for a price confirmation. I sat for almost an hour until I went back to him and asked for feedback. He took my number and promised to call me later that day or the following day as their supplier is taking forever to respond. I waited and waited but I haven't received the call. Calling them is actually pointless because they never pick up. I'm so disappointed in their service as if it's not bad that you stand on line for hours before you can reach their counter to enquire
Helpful (0)
|Replies (0)NM
Ncebakazi M
1 reviews | Active since Jan 2020
2 Mar 2024, 04:39
Awful service
Tuesday, the 27th I went to Beras Motor Spares in Alberton to look for Cylinder head for Renault Clio 4, the guy who was assisting me checked the system and confirmed that they don't have it but they'll order it and it will be available in 3 days. He asked me to take a seat while he's waiting for a price confirmation. I sat for almost an hour until I went back to him and asked for feedback. He took my number and promised to call me later that day or the following day as their supplier is taking forever to respond. I waited and waited but I haven't received the call. Calling them is actually pointless because they never pick up. I'm so disappointed in their service as if it's not bad that you stand on line for hours before you can reach their counter to enquire
0
Replies (0)