BR
Bongani R
Active since Apr 2025
4
Reviews
0
Industries
Reviews
4 reviews5 months ago
Beras motor spares bad customer service
Bad customer service, poor communication, rude staff . Waiting time not worth it
0 replies
7 months ago
Poor service/faulty internet
Good day I'm Bongani with account number 57740316 , highly disappointed with vuma Fibre that is constantly not working and the technical stuff that hangs up on calls when they can't resolve things . Only solution is to change service provider hoping to get one with better customer service, has proper working internet connection.
53 replies
8 months ago
No connection & bad customer service
I had connection problem a few months back and it took weeks to sort it out .Now the same problem is back and last time a technician came he found the cable had a bend by the pole and he just straightened it out . So practically I pay to have internet for a few hours and reaching out is a mission because the self help platforms are perthetic and calling takes over 30mins to get thru
3 replies
12 months ago
www//mweb.co.za
Hi... I've been with vuma in Soweto for over 2 years and the service provider has a zero customer service, Fibre is constantly off . Complaints are not resolved. As I write this review I've been disconnected and getting through for help is a hassle and if you do they keep you holding for over 30mins then hang up on you.
58 replies
Review Distribution
5 Star
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4 Star
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3 Star
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2 Star
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1 Star
4 (100%)