1 reviews | Active since Member
Disappointed and discussed with the attitude and rudeness of Yolandi from BestDrive Harties Tyre & Exhaust. I had a serious puncture, with a flat tyre and my elderly mom in the car, I did not have any alternative options, I pulled in at their premises on the Saturday, at 12:55, just as they were about to close. Desperately requesting assisting in just patching up the puncture just to get me home at least. She told me no that they are closing and can't really assist. Almost begging for help, still busy closing shop, she sort of approached Busmark to see if the were going to help me or not. Not communicating or acknowledging my presence, almost 3-5 minutes later one of their employees came to my car, again not speaking to me, he removed my tyre and patched it up.
Yolandi is the most inconsiderate, disrespectful and rude person I've come accross in a long time. Previously I made use of their services in replacing my 4 tyres. Whilst waiting for my car, a sickly elderly male arrived to get a possible puncture checked, he asked if they could help him and she turned around and told him to wait his turn, (6 of us in the queue), how rude! Where is the respect for our elders, I'm sure all of us in the queued would not have mind if he was helped first, but she did not even ask.