Based on recent customer reviews, Bettabets receives overwhelmingly negative feedback centered on bonus and promotional practices that customers perceive as misleading. Many reviewers report having winnings forfeited after using bonuses due to unclear or restrictive playthrough conditions. Withdrawal delays and FICA verification issues are frequent complaints, with customers unable to access funds for extended periods. Customer support is widely criticized for being unresponsive across email, chat, and phone channels. A small number of satisfied customers praise helpful individual agents and quick FICA processing, but these positive experiences are far outweighed by widespread frustration.
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-59
Recommended: Unlikely
Jun '25 - May '26
Based on recent customer reviews, Bettabets receives overwhelmingly negative feedback centered on bonus and promotional practices that customers perceive as misleading. Many reviewers report having winnings forfeited after using bonuses due to unclear or restrictive playthrough conditions. Withdrawal delays and FICA verification issues are frequent complaints, with customers unable to access funds for extended periods. Customer support is widely criticized for being unresponsive across email, chat, and phone channels. A small number of satisfied customers praise helpful individual agents and quick FICA processing, but these positive experiences are far outweighed by widespread frustration.
Bettabets has a TrustIndex of 0 out of 10 on Hellopeter, based on 26 reviews in the last 12 months. Hellopeter has tracked Bettabets across 52 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Deposited R50.00 and promo code:CASINO didn't work for me to get my free 25 spins and talked to a agent by the name Smanga and still didn't get assistance nor response as to Why my Bonus spins ain't loaded into my account
1 reviews | Active since Jan 2020
Deposited R50.00 and promo code:CASINO didn't work for me to get my free 25 spins and talked to a agent by the name Smanga and still didn't get assistance nor response as to Why my Bonus spins ain't loaded into my account
1 reviews | Active since Jan 2020
This betting app is a disaster they will bombard you with promos yet their bonuses are so useless you can never gain anything its a basic **** to get you deposit, their call centre is always busy ,the consultants never help you id would never recommend this app
1 reviews | Active since Jan 2020
This betting app is a disaster they will bombard you with promos yet their bonuses are so useless you can never gain anything its a basic **** to get you deposit, their call centre is always busy ,the consultants never help you id would never recommend this app
1 reviews | Active since Jan 2020
I sent them email regarding changing my number because I lost my phone…they are not assisting me. No respond. Nothing. I regret using bettabeta. My funds are at risk and they’re not responding.
1 reviews | Active since Jan 2020
I sent them email regarding changing my number because I lost my phone…they are not assisting me. No respond. Nothing. I regret using bettabeta. My funds are at risk and they’re not responding.
1 reviews | Active since Jan 2020
So this company gives you R50 free bets and when you win they take a week with your FICA Ensuring to cannot cash out the winnings. They are a *****ulent company. Heed this warning. These people are *****sters and will not pay out your winnings. The gambling board should shut them down.
1 reviews | Active since Jan 2020
So this company gives you R50 free bets and when you win they take a week with your FICA Ensuring to cannot cash out the winnings. They are a *****ulent company. Heed this warning. These people are *****sters and will not pay out your winnings. The gambling board should shut them down.
1 reviews | Active since Jan 2020
Hi, I had r50 normal cash in my account was playing wolf gold 4 pack slot machine at r0,50 a bet then game then change to r2000 credit and r50 a spin without my notification. My r50 normal cash disappeared when I asked that chat al person named annas said they can't do anything. So my r50 you looted it
1 reviews | Active since Jan 2020
Hi, I had r50 normal cash in my account was playing wolf gold 4 pack slot machine at r0,50 a bet then game then change to r2000 credit and r50 a spin without my notification. My r50 normal cash disappeared when I asked that chat al person named annas said they can't do anything. So my r50 you looted it
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