bianchini jewellery

bianchini jewellery shame on you!!! Disgusting.

Bianchini jewellery- Wow the service from this place was beyond terrible. I went in to get my ring soldered together as it had snapped. The consultant told me R180. I asked how much to resize it? He took my measurements and said R250. To which I agreed. He wrote me a receipt. This morning he comes in to the store, as I work at in the same centre. He says that my ring is done but due to new year increases it's gone up to R450! Never once did anyone call me and ask if I was ok with that price before proceeding. I was obviously not happy. The owner called me a few hours later telling me a whole bunch of lies that this consultant had told him. As I tried to explain that this was untrue over and over I got frustrated and raised my voice. These people are trying to rip me off. This is not right! The owner at this point started swearing at me and saying I had a very sad life working were I did and that I was a little girl and he didnt give a **** what I though and the customer is not right and I was just trying to take a chance. This entire time I kept calm and professional, something he clearly does not know how to do. After being personally insulted and attached I told him to have a nice day. Lucky for me, working in sales myself I learnt to always record my calls. Unlucky for him. After going to collect my ring he then called me a fat *****. Do not support people who treat customers like this. Its disgusting and unprofessional! I wouldn't wish that treatment on anyone. Do not go to this store. They will rip u off completely and the swear at you. Shame on you!