Dangerous Vehicle Sold by Mahindra The Glen – They Ignored My Complaints

I, Michael Marais am writing to urgently report the serious safety issues I’ve encountered with the Mahindra S11 Storm 4x4 Auto I purchased from Mahindra The Glen. Since taking delivery of the vehicle, I have faced continuous problems, and Mahindra has failed to address them, putting my life at risk.

The most dangerous issue has been that the car pulls to the left when driving. I took the vehicle back to Mahindra The Glen four times for this issue, but despite their claims of attempting to fix it, the car still pulls to the left.

Yesterday, while driving, the situation became life-threatening. When braking, the car almost caused an accident, as it became completely uncontrollable. I nearly died because of Mahindra's negligence. This isn’t just a minor inconvenience — this is a serious safety concern that could have resulted in a devastating accident.

After Mahindra The Glen ignored my complaints, I had no choice but to take the car to an independent company, They inspected the vehicle and confirmed that the suspension was loose, and bolts were missing. The technician told me I was lucky to be alive, as the loose suspension and missing bolts could have caused a fatal accident.

Despite having sent multiple emails to Cuan Naiker, Eugene Dandaraj, Kuvie Reddy, Dominic Raw, and Irvine Lehloo from Mahindra The Glen, I received no response or meaningful action to resolve the issues.

Mahindra The Glen’s complete disregard for my safety and their inaction in fixing this issue is unacceptable. They have shown no interest in resolving critical defects, and I am now left with an unsafe vehicle that could have cost me my life.

I’m now demanding a full refund or vehicle replacement. If Mahindra fails to act, I will escalate this matter to MIOSA, the National Consumer Commission, and legal channels.

Please share this post and help spread the word so that others don’t fall victim to unsafe vehicles like mine!

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