Active since Oct 2023
I, Michael Marais am writing to urgently report the serious safety issues I’ve encountered with the Mahindra S11 Storm 4x4 Auto I purchased from Mahindra The Glen. Since taking delivery of the vehicle, I have faced continuous problems, and Mahindra has failed to address them, putting my life at risk. The most dangerous issue has been that the car pulls to the left when driving. I took the vehicle back to Mahindra The Glen four times for this issue, but despite their claims of attempting to fix it, the car still pulls to the left. Yesterday, while driving, the situation became life-threatening. When braking, the car almost caused an accident, as it became completely uncontrollable. I nearly died because of Mahindra's negligence. This isn’t just a minor inconvenience — this is a serious safety concern that could have resulted in a devastating accident. After Mahindra The Glen ignored my complaints, I had no choice but to take the car to an independent company, They inspected the vehicle and confirmed that the suspension was loose, and bolts were missing. The technician told me I was lucky to be alive, as the loose suspension and missing bolts could have caused a fatal accident. Despite having sent multiple emails to Cuan Naiker, Eugene Dandaraj, Kuvie Reddy, Dominic Raw, and Irvine Lehloo from Mahindra The Glen, I received no response or meaningful action to resolve the issues. Mahindra The Glen’s complete disregard for my safety and their inaction in fixing this issue is unacceptable. They have shown no interest in resolving critical defects, and I am now left with an unsafe vehicle that could have cost me my life. I’m now demanding a full refund or vehicle replacement. If Mahindra fails to act, I will escalate this matter to MIOSA, the National Consumer Commission, and legal channels. Please share this post and help spread the word so that others don’t fall victim to unsafe vehicles like mine! #MahindraTheGlen #UnsafeCar #ConsumerRights #CarSafety
I have been offline for 3 days now. Each time I phone they have different excuse... it will be back on in a hour, someone gonna phone me, the manager gonna phone me, they sending someone to my house etc etc etc. None of the promises materialized, and I still don't know when it's going to be fixed. I work from home, so I'm loosing money everyday while off. And no one at metro gives a ****. I must just wait patiently until they feel.like even looking into why I'm offline. This is rhe worst customer service I have ever come acroas
Extremely expensive,we were a group of 5 and food was awful and extremely expensive . Service was also poor, they take 30-40 mins to bring out your food/dessert because they are always very quiet and are trying to attract more customers. None of us will be returning.
I attempted to renew my car license through FNB, and it turned out to be a regrettable decision. My license is currently in a blocked and expired, and I remain uncertain about when I will finally receive the disc. Even after paying FNB for their services, I have made two trips to the post office and spent entire days at the license department, only to discover that they are unable to print my disc, stating that I must resolve this matter with FNB. FNB is now requesting that I visit their Waterfall office, which is over an hour's drive from my residence, to have the disc printed. After paying FNB and waiting for two months just to receive a response, this situation is absolutely frustrating. Regrettably, it seems that no one at FNB is concerned or willing to assist. This has been the worst service experience ever!
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