Bidvest McCarthy VW Parow
Unclaimed Business
|1.5|2 Reviews (last 12 months)|This business does not respond to reviews
Bidvest McCarthy VW Parow
Unclaimed Business
|1.5
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.5|2 Reviews
Sep '25 - Aug '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceCM
Chadlee M
1 reviews | Active since Nov 2018
2 Mar 2026, 14:34
Complaint
Dear Volkswagen Management, I am writing to formally express my disappointment and frustration regarding a recent service experience. Ten days ago, I brought my vehicle in for a scheduled service. My intention was to proceed with a minor service, as that was what my current budget allowed. However, the service advisor strongly insisted that I proceed with a major service instead. Trusting the advisor’s professional guidance, I agreed to the major service, even though it placed significant strain on my monthly finances. It has therefore come as a considerable shock to receive an SMS informing me of a 48-hour zero labor charge promotion. Upon reviewing my invoice, I see that I paid R3650.40 in labor costs — an amount that I could have saved had I simply waited a few more days. In the current economic climate, where many of us are managing tight budgets, this amount is substantial. Had I been made aware of the upcoming promotion, I would certainly have delayed the service. It is extremely upsetting to realize that a short wait could have resulted in such significant savings. I feel let down by the lack of transparency and consideration in this matter. I respectfully request that management review my case and advise whether any form of reimbur*****t or goodwill adjustment can be considered. I look forward to your response and trust that this matter will be handled with fairness and understanding. Kind regards,
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Chadlee M
1 reviews | Active since Nov 2018
2 Mar 2026, 14:34
Complaint
Dear Volkswagen Management, I am writing to formally express my disappointment and frustration regarding a recent service experience. Ten days ago, I brought my vehicle in for a scheduled service. My intention was to proceed with a minor service, as that was what my current budget allowed. However, the service advisor strongly insisted that I proceed with a major service instead. Trusting the advisor’s professional guidance, I agreed to the major service, even though it placed significant strain on my monthly finances. It has therefore come as a considerable shock to receive an SMS informing me of a 48-hour zero labor charge promotion. Upon reviewing my invoice, I see that I paid R3650.40 in labor costs — an amount that I could have saved had I simply waited a few more days. In the current economic climate, where many of us are managing tight budgets, this amount is substantial. Had I been made aware of the upcoming promotion, I would certainly have delayed the service. It is extremely upsetting to realize that a short wait could have resulted in such significant savings. I feel let down by the lack of transparency and consideration in this matter. I respectfully request that management review my case and advise whether any form of reimbur*****t or goodwill adjustment can be considered. I look forward to your response and trust that this matter will be handled with fairness and understanding. Kind regards,
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Replies (0)HO