CM
Chadlee M
Active since Nov 2018
9
Reviews
0
Industries
Reviews
9 reviews1 month ago
Complaint
Dear Volkswagen Management, I am writing to formally express my disappointment and frustration regarding a recent service experience. Ten days ago, I brought my vehicle in for a scheduled service. My intention was to proceed with a minor service, as that was what my current budget allowed. However, the service advisor strongly insisted that I proceed with a major service instead. Trusting the advisor’s professional guidance, I agreed to the major service, even though it placed significant strain on my monthly finances. It has therefore come as a considerable shock to receive an SMS informing me of a 48-hour zero labor charge promotion. Upon reviewing my invoice, I see that I paid R3650.40 in labor costs — an amount that I could have saved had I simply waited a few more days. In the current economic climate, where many of us are managing tight budgets, this amount is substantial. Had I been made aware of the upcoming promotion, I would certainly have delayed the service. It is extremely upsetting to realize that a short wait could have resulted in such significant savings. I feel let down by the lack of transparency and consideration in this matter. I respectfully request that management review my case and advise whether any form of reimbur*****t or goodwill adjustment can be considered. I look forward to your response and trust that this matter will be handled with fairness and understanding. Kind regards,
0 replies
35 months ago
Online order no service rendered
Today Monday 22 May 2023 I saw online the Monday special is R85 for a 9 piece chicken. It was only for delivery so gave my address and it said store temporarily close. I kept trying drove to my nearest KFC in 261 Voortrekker road parow. I asked the manager Portia of assist me. She went to check email to see if there is no email saying they have a problem with the online orders. She came back saying don't we want to try a different KFC. I said no its a online order why should I drive up and down can you please assist me with what I see online. She rep**** no she can't very bad service waiting on her to come assist us not happy
0 replies
36 months ago
Dstv remote no Refund no exchange
Bought a remote at shoprite for R100 which doesn't work on my decoder. Shoprite doesn't want to refund me because package is opened. Went to dstv only to find out they charge R50 for the same remote and the remote I need is R300. Dissatisfied because not one of the shops wants to help me
53 replies
36 months ago
No Refund
Bought a dstv remote at shoprite for R100 which is not compatible with my decoder. Returned the remote the same day shoprite did not want to refund me because the package was opened. Went to dstv to find out the same remote is R50 by them and the remote I need is R300. Life is already so expensive why not just refund me.
0 replies
64 months ago
Huawei Sim tray poor quality
6 months ago I purchased a Huawei P40 lite at the vodacom store in tygervalley. My sim tray broke phone still works perfectly picks the simcard up etc. 18th of January I booked the cellphone in for repair. On the 20th of January they confirmed the repair price which was 3077.50 for a sim tray perfectly working phone. The 21st I declined the repair because the price is ridiculous. The lady told me my mother board is faulty but the phone works perfectly. So how come they just don't want to fix the sim tray which obviously is of poor quality. I still have a year and six months to pay for this cellphone.
122 replies
65 months ago
Dissatisfied Customer
The product gives dandrift to the sculp and it hurts the sculp. Very disappointed product needs to be reviewed
0 replies
69 months ago
Unhappy customer
On the 6th of August 2020 I purchased a Huawei P40 lite phone and Gt 2e watch at tygervalley Vodacom. On the adverti*****t it stated that I will receive the earphones value at R999.Which I have not I asked the salesman and he confirmed that he will contact the sales reps. Which he also never did he never contacted me back. The simcard was never activated I had to call back several times waited 2weeks for activation. They also debited the installment on the 20 August they were supposed to debit the 21 August Friday because my pay date was the 23rd on a Sunday. Now I owe a R100.88 which I am not happy about unhappy customer
167 replies
73 months ago
Breakage Deposit
On this 6th March 2020 until the 8th March 2020. We visited suidersee 21 in mossel bay for the weekend. Yet to date I have not received my breakage deposit back from them. Nor any feedback very disappointing
0 replies
90 months ago
Disappointment
I bought a home theater system in 2016 with insurance finding out later it is life insurance and not cover for the system.The dvd started to show b protection mode and it switches off after a while the music would play again.Then the dvd fell still working and then b protection mode started to show again.Took it to Hi fi coperation customer care and they said the warranty is no longer valid and its neglection****plaining the dvd showed the problem before it fell.They also said I should pay 350rand out of my own pocket to send it away for repair 9500rand later and the store cant assist me disappointed.
0 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (22.22222222222222%)
1 Star
7 (77.77777777777777%)