Disgusted!!!

What an unpleasant unfriendly and unhelpful place!! I will never put my foot threw those doors again!! No manners over a telephone, no knowledge of the parts that are being sold and even argues that we are wrong until i show the woman a picture!! Still no apology, or any attempt to correct the mistake, then a simple come back at the end of the month cause i cant do a refund cause my boss is on holiday!!! ***!!! I am now catering to their demands and holiday schedule!! Since when is the consumer the one who has to run around when a supplier is wrong!!?? And then to top it off, i get told that when i do come back at the end of the month the boss will decide if i can have a refund!!! I am disgusted at the level of disrespect and disregard these ppl have for the people that actually pay their damb salary!!!