Big 'n Tall will never see my Money again.

I was a good client of Big 'n tall in 2082 Randview Drive, Ferndale Ext. 9, 2194, Until now.

At the end of October 2017 i bought 4 pairs of jeans and 1 pair of Chinos at their high price. (i pay for quality). By the Middle of Jan they had started splitting through the fabric. (not the stitching). If the stitching broke i would gladly fix it because it saves me time.

So I went back to Big 'n Tall, spoke to the guys on the floor and they all said that there was issues with the fabric. They spoke to the boss and he decided to replace them. I was back 2 weeks later with the same issue.

Unfortunately for me they ripped while i was playing league tenpin bowling. Everyone saw my underwear they ripped so bad. Before you say anything, I've been playing for 5 years in Big 'n Tall Jeans and the quality was amazing. Jeans would wear through the fabric in a year or two, that you could see holes, before they ripped. I had no problems with that.

So I went back but the boss was not there. I dropped off 5 pairs of pants to be replaced and 1 pair of the 4 year old Jeans needed pockets.

So i went back the following week and apparently the boss tried to get hold of me (no missed calls on my phone). He was not there again. Fortunately we managed to get him on the phone. He then started to get very arrogant with me. I told him his fabric is rubbish and he needs to make a plan to pick up his product again to the quality i had.

He then decides to take it up a notch and gets angry with me. Telling me (in short) that there is nothing wrong with the fabric, that it is my fault and he will not replace them. I said ok fine if you not going to sort out the issue please give me my money back.

His answer shocked me, he said "take your money and never come back to my shop". I then answered with that's fine because i can't buy clothing at those prices if they wont last.

The staff were shocked to here that he told me never to come back. I assume because they don't get much business and are struggling.

Big 'n Tall will never see my business again because of the boss and quality. The people that work in front are amazing but the boss needs to wake up.

So i went searching for a new place. I found it and they are R150 cheaper per Jean and charge R60 for the tailoring