Unreliable, misleading and ***********.

My second bad experience with Bigfoot Express in five days. First time, waited for delivery of an otem via the Pretoria branch since 7 Jan 2026. The waybill tracking webpage shows it was despatched from Pta on 12 Jan 2026, and entered Jhb facility on 13 Jan 2026, en route to Upington. Two weeks after the 13th, I find that the delivery has not even left the Pta branch yet. I contract a third party to collect the item from Pta branch and bring it to Upington. Today, the Bigfoot Express driver delivers my items to the wring adress, 60 km away, to the wrong person!!! High value package, causing much stress and inconvenience in retrieving the package at own cost! Bigfoot express, yourvtracking site has no value, if you enter false entries, and it is not updated. I would like to nominate Bigfoot Express for title of worst courier company on the African continent, and send you an offficial certificate of galactic incompetence, to issue to your driver! He had an adress, GPS coordinates with instructions, a company name and contact person name and telephone number. If he was struggling to find me, he should have called me. Easy on a phone. He insisted ay the incorrect delivery adress, that the delivery was intended for the solar farm 60km away from me! On the Groblershoop road, when I am on the Olifantshoek road! Completely wrong direction! Unfortunately, I have to give a one star rating, because I am unable to give a zero star rating. Looming at all the negative ratings, it seems that you really need to get your head in the game!