Biggles Removals South Africa
Claimed Business
|3.9|9 Reviews (last 12 months)|This business does not respond to reviews
Biggles Removals South Africa
Claimed Business
|3.9
9 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Biggles Removals South Africa receives polarised feedback across its moving services. Customers consistently mention prompt communication, careful handling of belongings, and standout support from named team members such as Vaneshree, with several long-distance moves between Cape Town, Nelspruit, Durban, and Vereeniging praised for arriving safely. However, a recurring theme involves serious concerns around subcontracted crews, including allegations of staff conduct, undersized vehicles causing delays, damaged or missing items, and unresolved follow-up communication after complaints are escalated to management.
Performance(last 12 months):
Review Distribution
3.9|9 Reviews
Jul '25 - Jun '26
Recent reviews (9)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
12 Feb 2026, 10:14
Highly recommended - Excellent staff
Wow, what an amazing company to work with. I didn't wait for a quote too long, responses were quick and helpful, and I was kept updated throughout the whole move. The moving team is also incredibly friendly and I didn't once feel like my items were unsafe. Highly recommended!
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Anonymous
1 reviews | Active since Jan 2020
12 Feb 2026, 10:14
Highly recommended - Excellent staff
Wow, what an amazing company to work with. I didn't wait for a quote too long, responses were quick and helpful, and I was kept updated throughout the whole move. The moving team is also incredibly friendly and I didn't once feel like my items were unsafe. Highly recommended!
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Anonymous
1 reviews | Active since Jan 2020
8 Jan 2026, 13:28
Serious safety and trust concerns during move – unresolved
We booked Biggles Removals for a household move on 11 December 2025. The move was carried out by a team subcontracted to Cape Removals under the Biggles booking. The team was employed to pack and move our belongings, which required a high level of trust. During the move, two adults noticed that some of the movers smelled strongly of alcohol. At the end of the day, we discovered that a sealed bottle of whisky, which was full prior to the move, was almost empty. We also discovered that aftershave and bread knives were missing following the move. There were three adults and one child present in the house at the time. The alcohol and missing items were not taken or consumed by anyone in the household. The issue is not the cost of the items. The concern is having a removals team in our private home who appeared to be under the influence of alcohol while on duty, while also packing our personal belongings. This constitutes a serious breach of trust, as well as significant safety and insurance concerns, particularly given that vehicles were being operated that same day. Management initially apologised and advised that the matter would be investigated. We subsequently requested that Biggles Removals take formal action in line with their legal and safety obligations, including a proper internal investigation. We specifically requested that polygraph (lie detector) testing be considered as part of that investigation. We were advised that such testing would only be pursued at our cost, and since raising these concerns, our communications have gone unanswered and the matter has effectively been ignored. We offered to provide affidavits confirming what was observed, but this was not taken up. We are extremely disappointed, not only by the incident itself, but by how it has been handled thereafter. Based on our experience, we cannot recommend Biggles Removals and believe it is important that other consumers are aware that subcontracted teams may be used and how serious complaints are addressed.
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Anonymous
1 reviews | Active since Jan 2020
8 Jan 2026, 13:28
Serious safety and trust concerns during move – unresolved
We booked Biggles Removals for a household move on 11 December 2025. The move was carried out by a team subcontracted to Cape Removals under the Biggles booking. The team was employed to pack and move our belongings, which required a high level of trust. During the move, two adults noticed that some of the movers smelled strongly of alcohol. At the end of the day, we discovered that a sealed bottle of whisky, which was full prior to the move, was almost empty. We also discovered that aftershave and bread knives were missing following the move. There were three adults and one child present in the house at the time. The alcohol and missing items were not taken or consumed by anyone in the household. The issue is not the cost of the items. The concern is having a removals team in our private home who appeared to be under the influence of alcohol while on duty, while also packing our personal belongings. This constitutes a serious breach of trust, as well as significant safety and insurance concerns, particularly given that vehicles were being operated that same day. Management initially apologised and advised that the matter would be investigated. We subsequently requested that Biggles Removals take formal action in line with their legal and safety obligations, including a proper internal investigation. We specifically requested that polygraph (lie detector) testing be considered as part of that investigation. We were advised that such testing would only be pursued at our cost, and since raising these concerns, our communications have gone unanswered and the matter has effectively been ignored. We offered to provide affidavits confirming what was observed, but this was not taken up. We are extremely disappointed, not only by the incident itself, but by how it has been handled thereafter. Based on our experience, we cannot recommend Biggles Removals and believe it is important that other consumers are aware that subcontracted teams may be used and how serious complaints are addressed.
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Anonymous
1 reviews | Active since Jan 2020
17 Dec 2025, 07:20
Extremely Professional
They make moving so easy! The guys were so professional and efficient. A special thanks to Vaneshree as well for all the support from her side! An amazing job done. All my things moved safely from Cape Town to Vereeniging
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Anonymous
1 reviews | Active since Jan 2020
17 Dec 2025, 07:20
Extremely Professional
They make moving so easy! The guys were so professional and efficient. A special thanks to Vaneshree as well for all the support from her side! An amazing job done. All my things moved safely from Cape Town to Vereeniging
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Anonymous
1 reviews | Active since Jan 2020
28 Nov 2025, 23:11
Horrible at its best
This has been by far the worst service I have ever received Scheduled a move for 1 pm on the 27th Nov, they only arrived at 20:00 pm. The receptionist was so rude to the point of not picking up my calls anymore They arrived with a truck that was small not all the things fit in there All in all the most horrible things experience
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Anonymous
1 reviews | Active since Jan 2020
28 Nov 2025, 23:11
Horrible at its best
This has been by far the worst service I have ever received Scheduled a move for 1 pm on the 27th Nov, they only arrived at 20:00 pm. The receptionist was so rude to the point of not picking up my calls anymore They arrived with a truck that was small not all the things fit in there All in all the most horrible things experience
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Anonymous
1 reviews | Active since Jan 2020
15 Oct 2025, 10:02
Mr Biggles Removals
Mr Biggles handled a collection in Cape Town and delivery to Nelspruit for us. Communication was excellent, price was reasonable and everything arrived as promised, in perfect condition. I would definitely recommend their.
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Anonymous
1 reviews | Active since Jan 2020
15 Oct 2025, 10:02
Mr Biggles Removals
Mr Biggles handled a collection in Cape Town and delivery to Nelspruit for us. Communication was excellent, price was reasonable and everything arrived as promised, in perfect condition. I would definitely recommend their.
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Anonymous
1 reviews | Active since Jan 2020
24 Sept 2025, 08:15
Vehicle allocated too small, but partial refund given
The vehicle I was initially allocated was too small to efficiently complete the move. Despite this, the move was completed (even if it took a long time), and movers were very careful with the contents. Biggles did respond when I raised this, and have provided a partial refund, which is appreciated, and I think shows that this is not the norm for them. I have had two moves with them previously which were great
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Anonymous
1 reviews | Active since Jan 2020
24 Sept 2025, 08:15
Vehicle allocated too small, but partial refund given
The vehicle I was initially allocated was too small to efficiently complete the move. Despite this, the move was completed (even if it took a long time), and movers were very careful with the contents. Biggles did respond when I raised this, and have provided a partial refund, which is appreciated, and I think shows that this is not the norm for them. I have had two moves with them previously which were great
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Anonymous
1 reviews | Active since Jan 2020
21 Aug 2025, 04:33
Amazing experience with Biggles removals
Despite being unable to assist with my move due to a *****ulent situation I encountered, Biggles Removals, especially Vaneshree and Sue, went above and beyond to support me. Their empathy and professionalism turned a stressful ordeal I was in, into something manageable. I’m truly grateful for the way they handled everything. Biggles removals became my company of choice for any future removal needs.
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Anonymous
1 reviews | Active since Jan 2020
21 Aug 2025, 04:33
Amazing experience with Biggles removals
Despite being unable to assist with my move due to a *****ulent situation I encountered, Biggles Removals, especially Vaneshree and Sue, went above and beyond to support me. Their empathy and professionalism turned a stressful ordeal I was in, into something manageable. I’m truly grateful for the way they handled everything. Biggles removals became my company of choice for any future removal needs.
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