*****ULENT ACTIVITY!

I used Biggles to move from JHB to CPT in 2021 and I'm now moving from CPT to PE, so I decided to go with them again because the process was smooth.

So I reached out to Biggles on Monday via their website and also emailing sales directly.

Vaneshree contacted me first and gave me a quote for R8000. I checked Eezi Move to see if they had a better priced quote for me and sure enough, they quoted me R6950.

The same afternoon I get an email from Raine (also from Biggles) and she quotes me R5000. I then emailed Vaneshree that I had two better offers but did not mention that one was from Biggles as well. She then responded saying they could match the R6900.

So obviously I continued the conversation with Raine instead, but she managed one email a day. I called yesterday to speed things up, but Vaneshree picked up and said Raine was "on a call". So finally today I got the quote and the pickup is scheduled for tomorrow (22/01/2026), so I accept the quote, pay the invoice in full (not 50% deposit) and await confirmation of my booking. Still no confirmation.

I then call the number for Raine again and once again, Vaneshree answers. And once again, Raine is "on a call". Both times I've asked to be called back. Neither time was I called back.

So I decided to make a follow up call and now I go straight to voice-mail🙂

I have called 5 times from my own number and even called 3 times from the alternative number I gave them for the quote. All voice mail.

VERY UNHAPPY!

I am awaiting feedback.