Waiting for order to deliver

My first 2time that I ordered products from you guys online it was 1 clutch lever and a chain that was good service I waited 2 weeks for it and that was good service.

Now about 4weeks back I ordered again just a clutch lever and now I am waiting for 4 weeks now I asked about 1 week ago on whatsapp how far is my order and all I'm getting is will sort this for you yes I know not everything is running 100% every time but please keep you customers updated of there orders and what is happening. I'm staying in KwaZulu-Natal and I will keep on supporting you but if you drop me again I'm done won't support you again.