Worst business I've ever dealt with.

Worst experience I've ever had at a workshop. Rude mechanics who don't care about customers, who use universal parts rather than bike specific parts. Staff who pocket money and when asked about a product say "It's out of our hands". If you ever have the misfortune of having to work with them or take your bike to them, don't. Recently bought over by Bike and Tyre, and service is still dismal, payed for a part into their account, but apparently they still can't do anything about it, I've been struggling for two months only for them to tell me "It's not our problem". A massive joke of a business.