Do not purchase their warranty

Be careful for this company. I bought a bike from them . They force you to take out a warranty extender on your bike, claiming bikes are expensive when things go wrong. They refused to take no for an answer . Even on the quote they loaded an initial R11000 extender, which I respectfully declined. And just kept on changing the values but did not except the fact that I did not want one. After seeing another person complain about the same thing I contacted JP and Donovan because of my unhappiness with the company, GRSA/General risk SA. They refused to reply to my email. They have also taken down my previous complaint on Hello Peter. SAD GRSA has not paid out any of the claims. When my bike had a coolant leak right after I purchased Bikeshop did not sort want to sort it out but rather said I should go and fix it with KTM and use the warranty extender. If I did not press to get it done Bikeshop would have done nothing to help me in this regard. The company GRSA also try hard not to pay for any claim and rejected 3 claims based on "Technicalities".