B
Bins&More
Unclaimed Business
B
Bins&More
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
-100
Recommended: Unlikely
Frequently Asked Questions About Bins&More
Bins&More has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Bins&More across 2 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAS
Arnel S
1 reviews | Active since Jan 2020
15 May 2025, 16:00
SERVICE FAILURE
We recently contracted this landscaping company to do our garden services (on a large smallholding). The owner came to view the property and provided me with a quote for a monthly service (1 times per week). As the garden was quite overgrown, the owner advised me that it will take about a month to get the garden, the flower beds and the grass in a good state of repair - and thereafter the maintenance would be easy. They also said they will ensure that the ****s growing on the driveway will be treated with a pet-friendly alternative to harmful chemicals. Month 1 - all good. They came to cut the grass and did a bit of cleanup. Around the 4th visit, they said that its a "lot of work" and they will do one part of the garden one week and the other part the following week. Note - this was not the agreement upfront, but we agreed. Month 2 came ....the grass is cut .....however the actual "cleaning of the flower beds" and "cleaning of the areas around the fencing" and general "****s" in the grass and the ****s on the paving is not attended to. Also note that they committed to a specific day in the week and a specific time - not once did they arrive on time. Month 3 comes - They dont come on week 1 - and when I ask them where they are the manager tells me - "we did not receive payment" ....again, apparently you need to pay for garden services upfront (i.e. before the garden services are actually done). I was not sent an invoice for Month 3, nor any communication that if payment for the month is not done, that they "just wont pitch". Week 2 its raining, they dont arrive. Week 3 I ask them what is going on. I get told that the "garden is too big" and that I need to pay them for the month. I advise that I will be happy to pay for the remaining 2 weeks of the month, and that they will then owe me a week (as they did not arrive due to rain). As I am desperate to get my garden sorted (this is now 3 weeks, in the rainy season of NO maintenance and its starting to look like an overgrown forest), I ask that if i pay them R1000 extra per month, if they will "do a better job". The owner agrees. Then he tells me that I can pay him the "new" amount (with the R1000 increase) pro-rata for Month 3! I tell him that I am prepared to pay the additional R1000 the following month, but that they still need to do the work (as per the contract and the agreed rate) for THAT month first + the week they missed. What happens next? I just dont hear from them again. They just dont arrive. Oh and he also took a lawnmower from me that was not working, saying that he will get a quote to have it repaired ....I have not seen a quote, nor the lawnmower. I will definitely NOT recommend this company. How can you provide a quote, contract a service and then change your mind later? How can you just 'not pitch" without any communication and then tell me (the customer) that I need to pay more for a service I already contracted? I have never neglected to pay for services - yet I am being treated like a ********. What happened to - first do the work, then get paid. I mean, I dont get my salary at the beginning of the month - I first have to work before I get paid.
Helpful (0)
|Replies (0)AS
Arnel S
1 reviews | Active since Jan 2020
15 May 2025, 16:00
SERVICE FAILURE
We recently contracted this landscaping company to do our garden services (on a large smallholding). The owner came to view the property and provided me with a quote for a monthly service (1 times per week). As the garden was quite overgrown, the owner advised me that it will take about a month to get the garden, the flower beds and the grass in a good state of repair - and thereafter the maintenance would be easy. They also said they will ensure that the ****s growing on the driveway will be treated with a pet-friendly alternative to harmful chemicals. Month 1 - all good. They came to cut the grass and did a bit of cleanup. Around the 4th visit, they said that its a "lot of work" and they will do one part of the garden one week and the other part the following week. Note - this was not the agreement upfront, but we agreed. Month 2 came ....the grass is cut .....however the actual "cleaning of the flower beds" and "cleaning of the areas around the fencing" and general "****s" in the grass and the ****s on the paving is not attended to. Also note that they committed to a specific day in the week and a specific time - not once did they arrive on time. Month 3 comes - They dont come on week 1 - and when I ask them where they are the manager tells me - "we did not receive payment" ....again, apparently you need to pay for garden services upfront (i.e. before the garden services are actually done). I was not sent an invoice for Month 3, nor any communication that if payment for the month is not done, that they "just wont pitch". Week 2 its raining, they dont arrive. Week 3 I ask them what is going on. I get told that the "garden is too big" and that I need to pay them for the month. I advise that I will be happy to pay for the remaining 2 weeks of the month, and that they will then owe me a week (as they did not arrive due to rain). As I am desperate to get my garden sorted (this is now 3 weeks, in the rainy season of NO maintenance and its starting to look like an overgrown forest), I ask that if i pay them R1000 extra per month, if they will "do a better job". The owner agrees. Then he tells me that I can pay him the "new" amount (with the R1000 increase) pro-rata for Month 3! I tell him that I am prepared to pay the additional R1000 the following month, but that they still need to do the work (as per the contract and the agreed rate) for THAT month first + the week they missed. What happens next? I just dont hear from them again. They just dont arrive. Oh and he also took a lawnmower from me that was not working, saying that he will get a quote to have it repaired ....I have not seen a quote, nor the lawnmower. I will definitely NOT recommend this company. How can you provide a quote, contract a service and then change your mind later? How can you just 'not pitch" without any communication and then tell me (the customer) that I need to pay more for a service I already contracted? I have never neglected to pay for services - yet I am being treated like a ********. What happened to - first do the work, then get paid. I mean, I dont get my salary at the beginning of the month - I first have to work before I get paid.
0
Replies (0)BM
Busisiwe M
1 reviews | Active since Jan 2020
19 May 2021, 05:35
Bins & More scammers-Willie and Nico
Hi Hello Peter I have a problem with Bins & More. They are a gardening service. I couldn’t find them here but they are there on Facebook. The man(Willie) who came to my house to give me a quote said his son Nico will be coming to do the work on Wednesdays. So he did come on Wednesdays but they were not doing what we agreed for all these days. Leaving **** around the pool and in the drive way. He said I need to pay him in advance for a month so I paid him. The other Wednesday I came back from work it was like nobody came to clean the garden it the pool. I sent Willie a message and he said he will come on Monday the following week. He never came. When I phoned him he didn’t answer. I whatsapped him still. His son came in Wednesday and I told him my complaints about their services and he said it’s better if he leaves and they will pay-me back the money for the 2 weeks that he won’t work. Still today Willie ignores my calls and Nico says he’s just an employee when I told him I wanted my money. The invoice he sent me monthly has Nico’s details yet he says he’s just an employee and Willie did say he’s his son. I don’t know what to do any more because he’s ignoring me with my money.
Helpful (0)
|Replies (0)BM
Busisiwe M
1 reviews | Active since Jan 2020
19 May 2021, 05:35
Bins & More scammers-Willie and Nico
Hi Hello Peter I have a problem with Bins & More. They are a gardening service. I couldn’t find them here but they are there on Facebook. The man(Willie) who came to my house to give me a quote said his son Nico will be coming to do the work on Wednesdays. So he did come on Wednesdays but they were not doing what we agreed for all these days. Leaving **** around the pool and in the drive way. He said I need to pay him in advance for a month so I paid him. The other Wednesday I came back from work it was like nobody came to clean the garden it the pool. I sent Willie a message and he said he will come on Monday the following week. He never came. When I phoned him he didn’t answer. I whatsapped him still. His son came in Wednesday and I told him my complaints about their services and he said it’s better if he leaves and they will pay-me back the money for the 2 weeks that he won’t work. Still today Willie ignores my calls and Nico says he’s just an employee when I told him I wanted my money. The invoice he sent me monthly has Nico’s details yet he says he’s just an employee and Willie did say he’s his son. I don’t know what to do any more because he’s ignoring me with my money.
0
Replies (0)