Biocertica
3.4|5 reviews
PM
Par M
1 reviews | Active since Member
24 Apr 2023, 19:38
There has to be better options out there
Absolutely *******. Their app does not work. They don't respond to queries at all, and I do mean at all. It feels like a massive con job.
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Replies (60)Biocertica's replyOfficial
16 Jul 2023, 11:29Thank you for taking the time to provide feedback on our services. We sincerely apologize for any inconvenience you may have experienced, and we assure you that we take your concerns seriously.
At BioCertica, we strive to provide our customers with a reliable and efficient app experience, and we regret that it did not meet your expectations. We understand how frustrating it can be when technical issues arise, and we would like to rectify this situation promptly.
We encourage you to reach out to our friendly helpdesk team at your earliest convenience. They are trained to handle customer queries and technical issues effectively. Please provide them with your BioCertica Vault number, so they can identify your account and assist you accordingly. We genuinely value our customers' satisfaction and want to ensure that your concerns are addressed promptly and efficiently.
Again, we apologize for any inconvenience caused and appreciate your patience. We look forward to the opportunity to resolve this matter and provide you with the assistance you need.
Best regards,
BioCertica
At BioCertica, we strive to provide our customers with a reliable and efficient app experience, and we regret that it did not meet your expectations. We understand how frustrating it can be when technical issues arise, and we would like to rectify this situation promptly.
We encourage you to reach out to our friendly helpdesk team at your earliest convenience. They are trained to handle customer queries and technical issues effectively. Please provide them with your BioCertica Vault number, so they can identify your account and assist you accordingly. We genuinely value our customers' satisfaction and want to ensure that your concerns are addressed promptly and efficiently.
Again, we apologize for any inconvenience caused and appreciate your patience. We look forward to the opportunity to resolve this matter and provide you with the assistance you need.
Best regards,
BioCertica
Best regards,
Biocertica's reply16 Jul 2023, 11:29
Official
Thank you for taking the time to provide feedback on our services. We sincerely apologize for any inconvenience you may have experienced, and we assure you that we take your concerns seriously.
At BioCertica, we strive to provide our customers with a reliable and efficient app experience, and we regret that it did not meet your expectations. We understand how frustrating it can be when technical issues arise, and we would like to rectify this situation promptly.
We encourage you to reach out to our friendly helpdesk team at your earliest convenience. They are trained to handle customer queries and technical issues effectively. Please provide them with your BioCertica Vault number, so they can identify your account and assist you accordingly. We genuinely value our customers' satisfaction and want to ensure that your concerns are addressed promptly and efficiently.
Again, we apologize for any inconvenience caused and appreciate your patience. We look forward to the opportunity to resolve this matter and provide you with the assistance you need.
Best regards,
BioCertica
At BioCertica, we strive to provide our customers with a reliable and efficient app experience, and we regret that it did not meet your expectations. We understand how frustrating it can be when technical issues arise, and we would like to rectify this situation promptly.
We encourage you to reach out to our friendly helpdesk team at your earliest convenience. They are trained to handle customer queries and technical issues effectively. Please provide them with your BioCertica Vault number, so they can identify your account and assist you accordingly. We genuinely value our customers' satisfaction and want to ensure that your concerns are addressed promptly and efficiently.
Again, we apologize for any inconvenience caused and appreciate your patience. We look forward to the opportunity to resolve this matter and provide you with the assistance you need.
Best regards,
BioCertica
Best regards,