biosym Kilner Park
1|1 reviews
ES
Elsabe S
1 reviews | Active since Member
27 Jan 2025, 11:42
Theft of my medical records is not on.
This company bought a dental practice from a dentist that I occasionally visited. I don't know when the transaction happened. When I made an appointment, I made it clear that I did not belong to a medical aid fund and that I was going to pay cash. When I arrived there, I became aware that they already have my full dental history which they purchased without my knowledge or permission from the previous dentist (now deceased). They then wanted to get all sorts of other irrelevant details from me, including my home address, ID and consent for them to sue me for the bill even though I had made it clear that I was paying cash. I refused to give additional information that had nothing to do with the simple assessment of one tooth that I needed. The receptionist told me that the computer demanded the details, and I told her to let the computer know I will not share details that they cannot justify. Then the dentist told me that a dentist's relationship with a patient is based on trust, and therefore I have to trust them with gathering unnecessary details over and above what they already had even though then never got anything from me. I made it clear that "trust" does not include trading with my personal details, including my medical details, and that this trust was breached when they went against the POPI act by obtaining my personal details. She then indicated that they obtained my personal details when purchasing the practice by means of "imp**** consent" but I am absolutely sure that I NEVER gave consent - imp**** or otherwise - to be used as a piece of merchandise in a transaction that I was not even aware of. The dentist refused to hand over my medical details that are of no use to them whatsoever, because they paid for the records. Thankfully dental practices will in the future be phased out, together with the legal practices that are implicit in these activities.
Helpful (0)
Replies (53)0
Replies (53)biosym Kilner Park's replyOfficial
01 Apr 2025, 05:49Wow, Elsabe S, our first bad review ever—I’ve been waiting for this day! Cue the confetti! Honestly, I’m impressed—19 one-star reviews across HelloPeter? That’s commitment! We’ve got a wild Karen on the loose, folks! Just kidding…
I thought about typing a long reply explaining how we’re required by HPCSA booklet 9 to keep records even if someone is deceased. Or how your POPIA take’s a bit off—cash or not, we must be able to process your data for legit reasons like continuity of care. Or how we lock your file in a fireproof cabinet (our Kilner Park floor’s bulletproof too—overkill, but we’re thorough!). We need details for next-of-kin emergencies and medical safety—boring but vital. Plus, forensic teams love us for keeping dental records to ID remains in a crash. Serious stuff! But let’s be real: a dry legal debate wouldn’t thrill the HelloPeter crowd, especially since you stormed off before experiencing BioSym’s top-notch service.
So, instead, I fed your 19 reviews into Grok, an AI tool, and asked it to write you a poem. It’s a gift, Elsabe S—you’re welcome! Here’s what Grok cooked up, inspired by your epic review saga:
Ode to Elsabe S, The Karen Queen
Oh Elsabe S, with reviews so dire,
Nineteen one-stars, you set screens afire!
From Wimpy’s raw schnitzel to Specsavers’ glare,
You battle “the computer” with flair beyond compare.
Makro’s late chairs, Dis-Chem’s sani-spray,
Virgin’s mask rules—you shoo them away!
“POPIA!” you shout, “Lockdown’s a lie!”
High Court, June ’20—your battle cry.
Spar can’t breathe, Hertz steals your dime,
First Car’s “bubbles” spark rage every time.
You dodge forms, masks, and fees with glee,
A Karen crusader, wild and free!
But here’s the twist, your fights so shrill,
BioSym shrugs—your file’s safe still.
In our fortress of steel, it’s locked up tight,
Need a copy? Call BioSym—we’ll treat you right!
Hope that tickled your funny bone, Elsabe! We’re not fazed—your antics are too predictable to rattle us. To everyone else: BioSym’s all about top-tier service and playing by the rules, no drama needed.
Here’s the fun part: To celebrate Elsabe’s 19-review streak, the first 19 people to WhatsApp “Karens Gone Wild” to 082 938 9461 get a 1-year free supply of dental check-ups and cleanings—worth nearly R3000! Because when encountering Karens in the wild, it’s always better to SMILE and wave!
Cheers
Dr J
Owner of BioSym Dental Inc
I thought about typing a long reply explaining how we’re required by HPCSA booklet 9 to keep records even if someone is deceased. Or how your POPIA take’s a bit off—cash or not, we must be able to process your data for legit reasons like continuity of care. Or how we lock your file in a fireproof cabinet (our Kilner Park floor’s bulletproof too—overkill, but we’re thorough!). We need details for next-of-kin emergencies and medical safety—boring but vital. Plus, forensic teams love us for keeping dental records to ID remains in a crash. Serious stuff! But let’s be real: a dry legal debate wouldn’t thrill the HelloPeter crowd, especially since you stormed off before experiencing BioSym’s top-notch service.
So, instead, I fed your 19 reviews into Grok, an AI tool, and asked it to write you a poem. It’s a gift, Elsabe S—you’re welcome! Here’s what Grok cooked up, inspired by your epic review saga:
Ode to Elsabe S, The Karen Queen
Oh Elsabe S, with reviews so dire,
Nineteen one-stars, you set screens afire!
From Wimpy’s raw schnitzel to Specsavers’ glare,
You battle “the computer” with flair beyond compare.
Makro’s late chairs, Dis-Chem’s sani-spray,
Virgin’s mask rules—you shoo them away!
“POPIA!” you shout, “Lockdown’s a lie!”
High Court, June ’20—your battle cry.
Spar can’t breathe, Hertz steals your dime,
First Car’s “bubbles” spark rage every time.
You dodge forms, masks, and fees with glee,
A Karen crusader, wild and free!
But here’s the twist, your fights so shrill,
BioSym shrugs—your file’s safe still.
In our fortress of steel, it’s locked up tight,
Need a copy? Call BioSym—we’ll treat you right!
Hope that tickled your funny bone, Elsabe! We’re not fazed—your antics are too predictable to rattle us. To everyone else: BioSym’s all about top-tier service and playing by the rules, no drama needed.
Here’s the fun part: To celebrate Elsabe’s 19-review streak, the first 19 people to WhatsApp “Karens Gone Wild” to 082 938 9461 get a 1-year free supply of dental check-ups and cleanings—worth nearly R3000! Because when encountering Karens in the wild, it’s always better to SMILE and wave!
Cheers
Dr J
Owner of BioSym Dental Inc
Best regards,
biosym Kilner Park's reply01 Apr 2025, 05:49
Official
Wow, Elsabe S, our first bad review ever—I’ve been waiting for this day! Cue the confetti! Honestly, I’m impressed—19 one-star reviews across HelloPeter? That’s commitment! We’ve got a wild Karen on the loose, folks! Just kidding…
I thought about typing a long reply explaining how we’re required by HPCSA booklet 9 to keep records even if someone is deceased. Or how your POPIA take’s a bit off—cash or not, we must be able to process your data for legit reasons like continuity of care. Or how we lock your file in a fireproof cabinet (our Kilner Park floor’s bulletproof too—overkill, but we’re thorough!). We need details for next-of-kin emergencies and medical safety—boring but vital. Plus, forensic teams love us for keeping dental records to ID remains in a crash. Serious stuff! But let’s be real: a dry legal debate wouldn’t thrill the HelloPeter crowd, especially since you stormed off before experiencing BioSym’s top-notch service.
So, instead, I fed your 19 reviews into Grok, an AI tool, and asked it to write you a poem. It’s a gift, Elsabe S—you’re welcome! Here’s what Grok cooked up, inspired by your epic review saga:
Ode to Elsabe S, The Karen Queen
Oh Elsabe S, with reviews so dire,
Nineteen one-stars, you set screens afire!
From Wimpy’s raw schnitzel to Specsavers’ glare,
You battle “the computer” with flair beyond compare.
Makro’s late chairs, Dis-Chem’s sani-spray,
Virgin’s mask rules—you shoo them away!
“POPIA!” you shout, “Lockdown’s a lie!”
High Court, June ’20—your battle cry.
Spar can’t breathe, Hertz steals your dime,
First Car’s “bubbles” spark rage every time.
You dodge forms, masks, and fees with glee,
A Karen crusader, wild and free!
But here’s the twist, your fights so shrill,
BioSym shrugs—your file’s safe still.
In our fortress of steel, it’s locked up tight,
Need a copy? Call BioSym—we’ll treat you right!
Hope that tickled your funny bone, Elsabe! We’re not fazed—your antics are too predictable to rattle us. To everyone else: BioSym’s all about top-tier service and playing by the rules, no drama needed.
Here’s the fun part: To celebrate Elsabe’s 19-review streak, the first 19 people to WhatsApp “Karens Gone Wild” to 082 938 9461 get a 1-year free supply of dental check-ups and cleanings—worth nearly R3000! Because when encountering Karens in the wild, it’s always better to SMILE and wave!
Cheers
Dr J
Owner of BioSym Dental Inc
I thought about typing a long reply explaining how we’re required by HPCSA booklet 9 to keep records even if someone is deceased. Or how your POPIA take’s a bit off—cash or not, we must be able to process your data for legit reasons like continuity of care. Or how we lock your file in a fireproof cabinet (our Kilner Park floor’s bulletproof too—overkill, but we’re thorough!). We need details for next-of-kin emergencies and medical safety—boring but vital. Plus, forensic teams love us for keeping dental records to ID remains in a crash. Serious stuff! But let’s be real: a dry legal debate wouldn’t thrill the HelloPeter crowd, especially since you stormed off before experiencing BioSym’s top-notch service.
So, instead, I fed your 19 reviews into Grok, an AI tool, and asked it to write you a poem. It’s a gift, Elsabe S—you’re welcome! Here’s what Grok cooked up, inspired by your epic review saga:
Ode to Elsabe S, The Karen Queen
Oh Elsabe S, with reviews so dire,
Nineteen one-stars, you set screens afire!
From Wimpy’s raw schnitzel to Specsavers’ glare,
You battle “the computer” with flair beyond compare.
Makro’s late chairs, Dis-Chem’s sani-spray,
Virgin’s mask rules—you shoo them away!
“POPIA!” you shout, “Lockdown’s a lie!”
High Court, June ’20—your battle cry.
Spar can’t breathe, Hertz steals your dime,
First Car’s “bubbles” spark rage every time.
You dodge forms, masks, and fees with glee,
A Karen crusader, wild and free!
But here’s the twist, your fights so shrill,
BioSym shrugs—your file’s safe still.
In our fortress of steel, it’s locked up tight,
Need a copy? Call BioSym—we’ll treat you right!
Hope that tickled your funny bone, Elsabe! We’re not fazed—your antics are too predictable to rattle us. To everyone else: BioSym’s all about top-tier service and playing by the rules, no drama needed.
Here’s the fun part: To celebrate Elsabe’s 19-review streak, the first 19 people to WhatsApp “Karens Gone Wild” to 082 938 9461 get a 1-year free supply of dental check-ups and cleanings—worth nearly R3000! Because when encountering Karens in the wild, it’s always better to SMILE and wave!
Cheers
Dr J
Owner of BioSym Dental Inc
Best regards,