The worst service ever. Please don't chose them as a service provider.
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Replies (53)
BitCo's replyOfficial
27 Feb 2026, 08:25
Good Morning Kenneth, Thank you for taking my call. We are truly sorry to read about your experience and that we did not meet your expectations. Providing excellent service is extremely important to us, and it is concerning to hear that you feel this way. We would sincerely appreciate the opportunity to improve our services and please note a technician will be onsite at 11am so we can resolve the matter for you. Your feedback is valuable to us and helps us improve our service standards. Kind Regards Vanee Balli Service Account Manager
Best regards,
BitCo's reply27 Feb 2026, 08:25
Official
Good Morning Kenneth, Thank you for taking my call. We are truly sorry to read about your experience and that we did not meet your expectations. Providing excellent service is extremely important to us, and it is concerning to hear that you feel this way. We would sincerely appreciate the opportunity to improve our services and please note a technician will be onsite at 11am so we can resolve the matter for you. Your feedback is valuable to us and helps us improve our service standards. Kind Regards Vanee Balli Service Account Manager