BKB ONLINE SERVICE NOT RELIABLE

I placed an order online on 3 December 2024 (#3191). The committed delivery time was 5 - 7 days. On 20 December 2024, I sent a mail to follow up and made countless phone calls which none were picked up. Nancy Kaphe-Booysen copied me in on my mail, which she forwarded to Keith Robinson. I followed up again on 8 January 2025. Today, 14 January 2025, 5 weeks later, still no answer on their phone lines, no response to my emails and no product delivered. DO NOT ORDER FROM BKB ONLINE