Black & Decker has No Service Centre or After Sales Service in South Africa. AVOID!

Do yourself a favor and avoid Black & Decker products at all costs. My vacuum cleaner, which I paid nearly R4000 for, broke and now I’m left with a useless device. The roller has completely perished, and when I contacted their so-called 'Service Centre' multiple times, begging for assistance, I received no response whatsoever. It’s clear they have no interest in actually supporting their customers or providing replacements. Instead, they expect you to throw it away and buy a new one. This level of customer service is appalling, and I will never waste my money on their products again.