Bloomable
Verified Business
|3.7|19 Reviews (last 12 months)|Responds in 198h 25m
Bloomable
Verified Business
|3.7
19 Reviews (last 12 months)
Responds in 198h 25m
AI Review Summary
Based on recent customer reviews, Bloomable receives polarised feedback that reflects both delight and frustration with its online floral gifting service. Satisfied customers consistently praise beautiful arrangements, fresh blooms, friendly staff, and proactive email updates throughout the delivery journey, with several mentioning seamless cross-province and international ordering experiences. However, a recurring theme among dissatisfied customers centres on delivery date errors, undelivered orders for significant occasions such as anniversaries and funerals, reliance on third party florists, and arrangements that fall short of what was advertised, leaving some feeling let down at emotionally important moments.
Performance(last 12 months):
Trustindex Rating
6.3Ranked In Retail
#33Reply Time
198h 25mReplied to 100% of negative reviews
Reply time on negative reviews: 48h 41m
TrustIndex
6.3
Ranking
#33
in Retail
Reply Time
198h 25m
Replied to 100% of negative reviews
Reply time on negative reviews: 48h 41m
Review Distribution
3.7|19 Reviews
Jul '25 - Jun '26
Recent reviews (19)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Jan 2020
13 May 2026, 11:51
Incorrect advertising
Your website shows same day deliver to Yzerfontein, I select the same day delivery gifts, chose a gift from there, even selected delivery date for the next day and after going through the entire process, I get this a message telling me that shipping is not available! Please stop wasting peoples time with wrong advertising!
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
13 May 2026, 11:51
Incorrect advertising
Your website shows same day deliver to Yzerfontein, I select the same day delivery gifts, chose a gift from there, even selected delivery date for the next day and after going through the entire process, I get this a message telling me that shipping is not available! Please stop wasting peoples time with wrong advertising!
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Replies (0)A
Anonymous
1 reviews | Active since Jan 2020
17 Apr 2026, 13:32
Unacceptable service form Bloomable
Absolutely the worst services ever. I placed an order 3 days before my wedding anniversary, requesting that the Boquet I ordered for my wedding anniversary day be delivered in the morning. 3days later and It is 15:18 on the my wedding annivesary day and no flowers. Nowhere on thewebsite did Bloomable indicate that they use 3rd party florists to make up and deliver the flowers. If I knew that I would have directly gone to a florist ner me, but I needed a service to deliver the flowers as a gift, which never happend and is now a major fight. I was called by a different florist whom I had no connection with, trying to establish who I am and and where I live. I sent an email to a Natassja to confirm the delivery, Natassja simply responded the that the delivery will be done between 8-5. This is not what I requested and why I ordered 3 days before the time! You have effectively ruined the start of my anniversary day and made me look like a incomptetent person. I could not even gift my wife a bunch of flowers on our first wedding annivessary! I am furios! This is absolutely pathetic and unacceptable. I am instructing Bloomable as a unsatisfied client who enjoyed no service from Bloomable a full refund and a cancellation of my order. I will go on social media and do what I need to do to get you to refund me my money.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
17 Apr 2026, 13:32
Unacceptable service form Bloomable
Absolutely the worst services ever. I placed an order 3 days before my wedding anniversary, requesting that the Boquet I ordered for my wedding anniversary day be delivered in the morning. 3days later and It is 15:18 on the my wedding annivesary day and no flowers. Nowhere on thewebsite did Bloomable indicate that they use 3rd party florists to make up and deliver the flowers. If I knew that I would have directly gone to a florist ner me, but I needed a service to deliver the flowers as a gift, which never happend and is now a major fight. I was called by a different florist whom I had no connection with, trying to establish who I am and and where I live. I sent an email to a Natassja to confirm the delivery, Natassja simply responded the that the delivery will be done between 8-5. This is not what I requested and why I ordered 3 days before the time! You have effectively ruined the start of my anniversary day and made me look like a incomptetent person. I could not even gift my wife a bunch of flowers on our first wedding annivessary! I am furios! This is absolutely pathetic and unacceptable. I am instructing Bloomable as a unsatisfied client who enjoyed no service from Bloomable a full refund and a cancellation of my order. I will go on social media and do what I need to do to get you to refund me my money.
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Anonymous
1 reviews | Active since Jan 2020
6 Nov 2025, 08:52
Golden Birthday Flowers
Hi, I ordered (not the usual) a bouquet 💐 of flowers for my daughter on her Golden Birthday 🎈. The flowers delivered exceeded my expectations. She was so happy to have received her flowers. Thanks to Team Bloomble for stepping up and giving her what was required from me. Very best. Carel
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Anonymous
1 reviews | Active since Jan 2020
6 Nov 2025, 08:52
Golden Birthday Flowers
Hi, I ordered (not the usual) a bouquet 💐 of flowers for my daughter on her Golden Birthday 🎈. The flowers delivered exceeded my expectations. She was so happy to have received her flowers. Thanks to Team Bloomble for stepping up and giving her what was required from me. Very best. Carel
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Anonymous
1 reviews | Active since Jan 2020
20 Oct 2025, 13:47
VERY IMPRESSED WITH BLOOMABLE ONLINE FLORIST
WONDERFUL, WONDERFUL EXPERIENCE - FIRST TIME USER, FLOWERS ORDERED ONLINE (KZN TO GAUTENG), PAID ONLINE, FLOWERS DELIVERED IN A FEW HOURS - KEPT UPDATED BY E-MAIL CONSTANTLY. VERY IMPRESSED
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
20 Oct 2025, 13:47
VERY IMPRESSED WITH BLOOMABLE ONLINE FLORIST
WONDERFUL, WONDERFUL EXPERIENCE - FIRST TIME USER, FLOWERS ORDERED ONLINE (KZN TO GAUTENG), PAID ONLINE, FLOWERS DELIVERED IN A FEW HOURS - KEPT UPDATED BY E-MAIL CONSTANTLY. VERY IMPRESSED
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