Bloubergstrand Lodge

😔 Deeply disappointed and stranded. BLOUBERGSTRAND LODGE

😔 Deeply disappointed and stranded. This morning I called Blouberg Strand Lodge to book a B&B. Sharon confirmed availability and gave me an email to send our company details. I did so immediately and asked her to send an invoice so our accountant could make payment and secure the room. She said she was busy and would get back to me. ⏳ I called again after 45 minutes… still busy. I called more than 3 times, begging for the invoice. She promised the room was kept for us and not to worry. But I was worried — I asked her to send it before 1pm so we could pay and feel comfortable. 📞 I kept calling… no answer. Phones rang off the hook. At 3pm, I finally got hold of Bridgette. She checked the system — all rooms were fully booked. No sign of any booking or communication from Sharon. Bridgette said Sharon had been on lunch since 1pm and left her with the mess. 😡 Bridgette’ promised to help find a room at a neighboring B&B. It’s now 16:32 — I was supposed to knock off at 15:30 — and I’m still waiting. No feedback. No care. No professionalism. 🚫 Please be very careful when booking with Blouberg Strand Lodge. You may be humiliated, stranded, and ignored like I AM. This is unacceptable. They are all MUTE