Subscription **** on Senior Citizens

This company appears to be unfairly charging senior citizens. My father had an RCS account with a balance of less than R1,500, which was fully paid off in March 2025. Despite this, he has been subscribed to Blue Label Telecoms for R179 per month. He has disputed these charges with Game on multiple occasions, yet the issue remains unresolved.

From my recent conversations with two representatives of the company, I experienced extremely poor service. They refused to provide any documentation or details showing when my father was subscribed to this service, or how and when he will be refunded. One representative simply told me that my father must wait for his next statement, without offering any concrete resolution.