BL
Blue Lagoon hotel East London
Unclaimed Business
BL
Blue Lagoon hotel East London
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Travel & Vacation
#9NPS Score
0Unlikely
Ranking
#9
in Travel & Vacation
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMN
Mnoneleli N
1 reviews | Active since Jan 2020
13 Aug 2024, 06:51
My stay at Blue Lagoon Hotel East London
I had great time of my life during a weekend stay in East London. The view from the hotel is magnificent. Waking up to the sound of the see waves, the beautiful view of the Nahoon riverbank and the green trees all around the hotel. Their breakfast is one of the best. Their friendly staff always assisting with a smile.
Helpful (0)
|Replies (0)MN
Mnoneleli N
1 reviews | Active since Jan 2020
13 Aug 2024, 06:51
My stay at Blue Lagoon Hotel East London
I had great time of my life during a weekend stay in East London. The view from the hotel is magnificent. Waking up to the sound of the see waves, the beautiful view of the Nahoon riverbank and the green trees all around the hotel. Their breakfast is one of the best. Their friendly staff always assisting with a smile.
0
Replies (0)NL
Nokukhanya L
1 reviews | Active since Jan 2020
22 Jan 2024, 16:40
Appalling service from the Blue lagoon hotel East London
I made a booking for my family to stay at the hotel in December on 17 November 2022. The booking was for the period of 24 December to 30 December 2022. The hotel requested a 50% deposit which I paid on 17 November. Subsequently, I canceled the booking on 15 December due to work commitments and I was informed that I would receive a full refund in 30 days. On 15 January 2023, I wrote an email to the hotel to enquire about my refund as they had not paid me. And there was no response from them. I called the hotel on 18 January to enquire about my refund and the receptionist was obnoxious, very unprofessional and unhelpful. She transferred me to finance and the lady at finance informed me that the money will only be paid on 31 January 2023. I have been very inconvenienced as I need my money urgently. There was not even an apology from the hotel and I'm not even sure if I would even receive my money back. The service was very appalling and unprofessional. I would never make a booking at that hotel ever again. I'm considering undertaking legal action to recover my money from them.
Helpful (0)
|Replies (0)NL
Nokukhanya L
1 reviews | Active since Jan 2020
22 Jan 2024, 16:40
Appalling service from the Blue lagoon hotel East London
I made a booking for my family to stay at the hotel in December on 17 November 2022. The booking was for the period of 24 December to 30 December 2022. The hotel requested a 50% deposit which I paid on 17 November. Subsequently, I canceled the booking on 15 December due to work commitments and I was informed that I would receive a full refund in 30 days. On 15 January 2023, I wrote an email to the hotel to enquire about my refund as they had not paid me. And there was no response from them. I called the hotel on 18 January to enquire about my refund and the receptionist was obnoxious, very unprofessional and unhelpful. She transferred me to finance and the lady at finance informed me that the money will only be paid on 31 January 2023. I have been very inconvenienced as I need my money urgently. There was not even an apology from the hotel and I'm not even sure if I would even receive my money back. The service was very appalling and unprofessional. I would never make a booking at that hotel ever again. I'm considering undertaking legal action to recover my money from them.
0
Replies (0)