Appalling dinner experience

We booked to have a birthday dinner. On arrival, the reception staff were pleasant, but from there on, things went downhill. Decided to have a drink at the bar before sitting down for dinner. The barman was chatting to one of the female staff and blankly ignored us. He then looked at us about 5 minutes later and then continued to chat to the lady. When we got up to leave, he looked at us and said he will be with us. We said that he did not even bother to acknowledge our presence in the first place and his response was that he was busy with the lady. He clearly was not bothered to attend to patrons.

During dinner, the waitress had to be explained 3 times how to put a drink together. The meal specials were not amazing at all. The only thing that can be said is that the steak was done perfectly. The chips were plain and unseasoned, the onion rings were these tasteless little threads. The pizza base is paper thin, and though the filling was sufficient, tasted like nothing.

Coming to the dessert, we ordered Tiramisu, ice cream/chocolate sauce and Mississippi mud pudding - note that all are cold. The Tiramisu and ice cream arrived and 10 minutes later we had to ask what happened to the rest of the order. No feedback on that, then asked another person, once again nothing, then spoke to the dining room manager, who went to look what was up. Finally that arrived.

The staff are loud and the whole dining room has the feel of a "mess hall" set -up. Definitely not a cosy or comfortable experience. This is not even a 3 star experience.

Totally disappointed - will not return or recommend to anybody.